Senior Software Implementation Consultant

VelocityEHS

1d • $106,150 - $134,900 • Remote

About The Position

The Senior Software Implementation Consultant is a customer-facing role
responsible for leading Environmental, Health, and Safety (EHS) software
implementations and projects from contract handoff through go-live and
stabilization. This role blends strong project management discipline, hands-on
solution consulting, and software technical skills, ensuring customers adopt the
platform successfully, on time, and with measurable business value.

As a senior individual contributor, you will primarily serve as the owner of
implementation projects, leading the full project lifecycle including planning,
execution, risk management, stakeholder communication, and solution
configuration, while acting as a trusted advisor to customers. For larger or
more complex implementations, you may partner within a broader project team,
owning critical workstreams or areas of delivery. You will contribute to
strategic discussions and continuous improvement initiatives, partnering closely
with leadership to enhance delivery quality and customer outcomes.

Requirements

• 5–8+ years of experience in project management, implementation consulting, or technical services
• Experience implementing complex SaaS or enterprise software solutions
• Strong project management skills (planning, risk management, stakeholder communication)
• Demonstrated ability to manage executive-level stakeholders and navigate complex organizations
• Experience mentoring or coaching peers in a professional environment
• Excellent written and verbal communication skills
• Ability to balance structure with flexibility in fast-moving environments

Nice To Haves

• Experience in EHS, compliance, enterprise SaaS, or regulated industries
• Familiarity with Agile, Scrum, or hybrid delivery models
• Familiarity with SQL and XML
• PMP, CSM, or similar certification
• Experience managing multiple concurrent implementations
• Education and/or field experience in EHS and/or ESG
• Bilingual

Responsibilities

• Own end-to-end implementation projects, from kickoff through go-live and post-launch transition
• Develop and maintain project plans, timelines, milestones, and dependencies
• Manage scope, risks, assumptions, and change requests
• Lead internal and external status meetings and provide clear, proactive communication
• Coordinate cross-functional teams (Sales, Product, Development, Support, and Customer Success)
• Ensure projects are delivered on time, within scope, and aligned to customer goals
• Partner with customers to understand business requirements, workflows, and success criteria
• Translate customer needs into system configuration and implementation plans
• Configure the platform, guide data migration, and validate integrations (as applicable)
• Lead solution walkthroughs, testing cycles, and user acceptance testing (UAT)
• Deliver customer training sessions and adoption support
• Act as a subject-matter expert on the product during implementation
• Serve as the primary customer point of contact during implementation
• Build strong relationships with customer project sponsors and day-to-day contacts
• Set expectations clearly and manage escalations professionally
• Ensure a smooth handoff to Customer Success or Support post-implementation
• Identify implementation risks, patterns, and improvement opportunities
• Contribute to implementation playbooks, templates, and best practices
• Provide feedback to Product and Engineering based on customer experience
• Contribute to onboarding and development of newer team members
• Provide guidance and mentorship to other team members
• Share best practices, tools, and lessons learned to elevate team performance
• Participate in strategic discussions, offering informed input based on implementation experience and customer needs

Benefits

• Generous time off programs
• Medical/dental coverage, retirement (with employer match)
• Parental leave plans for all family types
• Job shadowing programs and one-on-one coaching opportunities
• Tuition reimbursement for continuing education, advanced degrees, and certifications
• Remote-first and flexible work schedule to fit your family's needs
• Monthly stipend to make your home office more comfortable, productive, and successful
• Corporate wellness and personalized preventative mental health care programs
• Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed