Epic Senior Analyst I - Inpatient Team

St. Luke’s University Health Network•Allentown, PA

11d

About The Position

The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes application and integrated test plans.

Requirements

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.
Three to five years of Epic experience is required.
Three to five years of healthcare experience is required.
Epic Application experience is required.
MS Office experience is required.

Nice To Haves

Three to five years of IT knowledge and analyst work preferred.
Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred.
Overall 3rd party troubleshooting and solutioning experience is preferred.
Hospital knowledge/experience based on requirements of hiring team.

Responsibilities

Provides advanced maintenance, support, and development to assigned applications.
Participates on implementation / installation project teams.
Identifies, analyzes, and resolves data and system issues of intermediate complexity.
Escalates advanced complexity issues as appropriate.
Develops, validates, and executes application and integrated test plans.
Adheres to organization standards for system configuration and change control.
Develops, supports, and maintains KB documentation.
Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
Informs leadership of new release features/functionality and changes/revisions that will impact operations.
Understands process improvement, demand management, and project management methodologies.
Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.