Senior Analyst HR Digital Solutions

Boardwalk • Houston, TX

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About The Position

Boardwalk Pipelines is seeking a Senior Analyst HR Digital Solutions for its Houston, Texas office. This role supports the administration, optimization, and continuous improvement of the HR technology ecosystem and serves as a functional and technical subject matter expert for the HRIS and connected applications. The analyst helps maintain reliable processes, accurate data, and an effective user experience across the employee lifecycle.

The position partners with HR, Payroll, IT, and business stakeholders to translate business needs into scalable system solutions; configure and test enhancements; support integrations, reporting, security, and data governance; and resolve complex issues. It also supports HR technology projects, system releases, user training, change management, and adoption. The ideal candidate brings strong HR process knowledge, systems expertise, analytical problem-solving skills, and a commitment to operational excellence.

Requirements

• At least 5 years of experience supporting or administering HR information systems, including configuration, testing, reporting, data management, and issue resolution.
• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field; equivalent relevant experience may be considered.
• Advanced functional knowledge of a leading cloud-based HRIS and its core HR, organizational, position, employee, and manager self-service capabilities.
• Experience configuring business processes, workflows, eligibility rules, notifications, security roles, and system settings.
• Experience supporting integrations, file feeds, data imports, interfaces, and reconciliation across HR and enterprise systems.
• Strong reporting and data analysis skills, including advanced Excel capabilities.
• Working knowledge of system development lifecycles, requirements documentation, testing methodologies, release management, and production support.
• Experience designing and supporting Microsoft Power Apps solutions, including custom forms, workflow automation, data integrations, and user experience enhancements.
• Experience identifying, designing, and deploying RPA solutions to automate high-volume transactional processes, optimize operational efficiency, and support digital transformation initiatives.
• Strong understanding of core HR processes and data, with familiarity across payroll, benefits, compensation, talent acquisition, performance management, and time management.
• Ability to diagnose complex issues, analyze data, identify root causes, evaluate alternatives, and implement sustainable solutions.
• Strong stakeholder management, documentation, and communication skills, with the ability to work effectively across functional and technical teams.

Nice To Haves

• Experience with HRIS implementations, module deployments, system migrations, or major optimization initiatives.
• Experience with payroll integrations, benefits interfaces, identity and access management, or enterprise resource planning systems.
• Knowledge of SQL, integration technologies, reporting tools, or data visualization platforms such as Power BI.
• Professional certification in an HR technology platform, human resources, project management, or business analysis.
• Experience working within the Oil & Gas industry or a similarly regulated, asset-intensive organization.
• Experience with business intelligence or data visualization tools.

Responsibilities

• Administer and maintain HRIS modules, workflows, business processes, organizational structures, and system configurations.
• Evaluate business requirements and configure scalable solutions supporting HR policies, processes, controls, and user needs.
• Monitor system performance, releases, and functionality; assess impacts and recommend enhancements.
• Provide advanced functional and technical support for HR systems, investigate root causes, and resolve complex production issues.
• Manage escalated cases, coordinate with internal technology teams and vendors, and communicate status and resolution to stakeholders.
• Develop and maintain system documentation, process maps, support procedures, and user guidance.
• Support interfaces and data exchanges between the HRIS and payroll, benefits, recruiting, finance, identity management, and other enterprise systems.
• Monitor integrations, troubleshoot errors, reconcile results, and coordinate changes with vendors and technical partners.
• Develop and maintain reports, dashboards, data extracts, and audit tools for operational and business decision-making.
• Perform data audits and partner with process owners to improve data accuracy, completeness, consistency, and governance.
• Plan and execute system, integration, regression, and user acceptance testing for enhancements, releases, and new functionality.
• Lead or support HR technology projects from requirements gathering through design, testing, deployment, stabilization, and adoption.
• Identify opportunities to simplify processes, increase automation, strengthen controls, and improve the employee and manager experience.
• Administer role-based security and system access in alignment with privacy, segregation-of-duties, and internal control requirements.
• Support audits, compliance reviews, access certifications, and remediation activities related to HR systems and data.
• Promote responsible handling of confidential employee information and adherence to data retention and security standards.
• Advise HR functional teams, Payroll, Finance, IT, and business stakeholders on system capabilities and solutions.
• Translate business needs into clear functional requirements and communicate technical concepts accessibly.
• Support user training, change management, and adoption of new or enhanced HR technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior