Senior Analyst, GTM Intelligence

brightwheel

5d • Remote

About The Position

Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors. We are seeking a technically sharp, AI-native analyst who sees lead quality as a compounding strategic advantage. This role involves building systems, not just spreadsheets, and requires comfort with SQL, deploying lead scoring models, and presenting findings to senior leadership. The ideal candidate moves fast, documents well, automates extensively, and possesses a builder's mindset within an operator's environment. They can take an ambiguous brief, define the problem, instrument the data, ship a v1, and iterate quickly. Strong communication, constructive pushback, and self-direction are essential.

Requirements

• 3–5 years of analytical or operations experience in SaaS Sales Ops, RevOps, GTM Engineering, or a comparable function.
• Strong experience with Salesforce: you know where data is stored, how objects work, and you have a POV on how systems should be structured.
• Strong SQL skills; hands-on experience with Redshift, BigQuery, Snowflake, or equivalent data warehouse.
• Familiarity with lead routing and distribution tooling (LeanData, Salesforce routing rules, ChiliPiper, or similar).
• Demonstrated AI fluency: you use AI to build repeatable, automated workflows — not just to draft emails or summarize documents. You should be able to describe a workflow you've built that runs without you touching it.
• Experience building or contributing to a lead scoring model, prioritization framework, or comparable rules-based or statistical system.
• Clear written communication; ability to present complex analytical work to VP-level stakeholders concisely.

Responsibilities

• Design and deploy a lead scoring model using high-intent product, behavioral, and firmographic signals, working from data in Redshift, Salesforce, Gong, and Clay.
• Build and maintain lead routing and distribution logic across inbound and outbound channels using LeanData and Salesforce, including guardrails, alerting, and monitoring.
• Automate recurring analytical workflows such as distribution checks, connect rate diagnostics, closed-loss tagging, and resting period analysis, so they run without manual intervention.
• Use AI tools (Claude, Gong transcript analysis, NLP pipelines) to extract signal from sales interactions at scale and surface actionable insights to Sales leadership.
• Partner with Sales, Marketing, and RevOps to define ICP, improve lead quality, and translate analytical output into operational and strategic decisions.
• Build and maintain the knowledge infrastructure (routing logic documentation, signal dictionaries, model documentation) so the team's work is institutional, not individual.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed