Senior Analyst / Developer - Guidewire PolicyCenter (US Products)

REVAU • Southlake, TX

6d

About The Position

REVAU is seeking a Senior Analyst / Developer specializing in Guidewire PolicyCenter to support and enhance its U.S. commercial insurance products as part of the Application Support team. The role serves as the technical and functional subject matter expert for U.S. products on the Guidewire platform and works closely with business teams, including underwriting, as well as architecture and development teams. The position reports to the Vice President, Information Systems Delivery – Canada.

The role supports REVAU’s U.S. specialty trucking MGA on Guidewire PolicyCenter and BillingCenter, on premises, version 10. Products include commercial auto liability for trucking operations (including garage and non-trucking liability); commercial general liability for trucking and related operations; motor truck cargo coverage for goods in transit, written standalone or bundled with Auto Physical Damage and rated through Excel-based raters integrated with PolicyCenter; and open-market policies placed with carriers outside delegated binding authority, rated externally and processed through a Billing Only line.

The position provides Level 2/3 production support, analyzes and resolves incidents, performs root cause analysis, and recommends sustainable solutions. It also analyzes business requirements, translates them into technical solutions, configures and enhances products, performs Guidewire development, participates in testing and production deployments, and documents solutions and best practices. Dallas-Fort Worth, Texas is the preferred location, though remote candidates may also be considered.

The work environment involves regular computer and telephone work, review of detailed records, and collaboration with internal and external partners. Standard business hours apply, with occasional additional hours based on business needs. Reasonable accommodations are available to qualified individuals with disabilities. REVAU is an equal opportunity employer and provides equal employment opportunities and reasonable accommodations in accordance with applicable law.

Requirements

• Minimum of five years of experience with Guidewire PolicyCenter.
• Experience gathering and analyzing business requirements, facilitating workshops, and writing user stories.
• Experience with production support and incident resolution.
• Experience with Jira and Confluence, as well as functional and user acceptance testing.
• Experience with Guidewire PolicyCenter v10 or later.
• Strong analytical skills.

Nice To Haves

• BillingCenter experience.
• Experience with Guidewire SBT.
• Knowledge of the U.S. trucking industry.
• French language skills; a plus but not required.

Responsibilities

• Provide Level 2/3 support for U.S. products, including analyzing, diagnosing, and resolving incidents in PolicyCenter and BillingCenter.
• Perform root cause analysis and recommend sustainable solutions.
• Track incidents and requests in Jira and work closely with U.S. business teams and the managed services provider (EY).
• Analyze business requirements from U.S. teams and translate them into technical solutions.
• Configure and enhance U.S. products, including coverages, business rules, forms, rating, and workflows.
• Perform Guidewire development using Gosu, PCF, integrations, and batch processes.
• Participate in functional testing and user acceptance testing (UAT), as well as production deployments.
• Document solutions in Confluence and promote Guidewire best practices.

Benefits

• Four medical plan options, including an HSA-eligible plan, with an employer contribution toward employee-only coverage.
• Two dental plan options with an employer contribution, plus voluntary vision coverage.
• Employer-paid basic life and AD&D insurance and employer-paid long-term disability coverage.
• Employer-paid Freshbenies healthcare-navigation and virtual-care resources, plus employee-assistance and wellness resources.
• Voluntary life and AD&D, short-term disability, and additional voluntary coverage options.
• Paid time off and company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed