Senior Analyst - Demand Planner (Remote)

RTXWindsor Locks, CT
$68,900 - $131,100Remote

About The Position

Supporting Demand Management activities for the Power & Controls Military Aftermarket org. The Senior Analyst will respond to customer inquiries, support customer demand entry, and management as well as hardware deliveries. The Senior Analyst will coordinate with various internal functional groups and make improvements to existing processes to ensure compliance and effectiveness. Duties include: Post award PO Review, Requesting award revision to align with internal planning, Sales order entry into SAP, Via SAP flow down or PO/award requirements to applicable functions, Generating customer acknowledgements, PO/Award change management of HW deliveries, Issue RMA for returned hardware, SAP block and release management of SO line items, Management Authorized Material (MAM) order entry, WAWF review/shipping holds, Responding in a timely manner to customer griefs, supporting delivery status meetings with multiple customers and providing customers with order book reviews.

Requirements

  • University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
  • Experience with one or more of the following: Demand Management, Procurement, Planning
  • Experience and demonstrated success within a demand management role.
  • Experience with Microsoft Office (Word, Excel, PowerPoint)
  • Knowledge of continuous improvement methodologies (CORE, ACE, Six Sigma)

Nice To Haves

  • Experience with SAP MRP system in a manufacturing environment
  • Proficiency with MS Office 365 (Word, Excel, Power Point and Outlook)
  • Work experience of continuous improvement methodologies (CORE, ACE, Six Sigma)
  • Demonstrated experience working with Military products
  • Leveraging outstanding written and verbal communication skills to drive results
  • Leveraging critical thinking skills to improve work product and solve problems

Responsibilities

  • PO Receipt and Review
  • Sales order entry into SAP
  • Generating customer acknowledgements
  • Customer coordination - PO/Award change management of HW deliveries
  • Collin’s coordination - Align with internal planning
  • Issue RMA for returned hardware
  • Maintain SAP blocks and coordinate releases
  • Management Authorized Material (MAM) order entry
  • WAWF review/shipping holds
  • Respond in a timely manner to customer griefs
  • Support delivery status meetings with multiple customers
  • Reconciliation reporting & support of additional data requests
  • Ensure customer contractual requirements regarding demand and order execution are appropriately executed
  • Ensures data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations, and assisting in developing corrections to prevent reoccurrences
  • Consult with functional teams such as pre-award, supply chain, planning, program office, operations, finance, to obtain relevant data and insights on demand
  • Drive cross-functional collaboration to influence the demand on the supply chain and prioritize demand for order fulfillment based on business objectives and customer segmentation
  • Develop and maintain constructive and cooperative working relationships with all stakeholders
  • Perform and/or direct day to day administrative tasks

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • Eligible for relocation assistance
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