Senior Analyst, Data Operations - PDEGO
Sony Music Global Job Board•New York, NY
•$100,000 - $110,000•Onsite
About The Position
Sony Music’s Product Design Engineering and Global Operations (PDEGO) team is looking for a Senior Analyst, Data Operations to help bring structure and consistency to how we operate and support our data platform.
Requirements
- 3-5+ years of experience in analytics, data operations, or a related environment
- Comfortable working across technical and non-technical stakeholders, with strong communication skills
- Highly organized with the ability to manage multiple workstreams and high-volume requests
- Experience with tools like SQL, Tableau (or similar BI tools), and data platforms (e.g., Snowflake, Redshift)
- Strong problem-solving mindset with an interest in improving how systems and processes operate
- Curious, proactive, and interested in growing into broader platform operations or delivery ownership over time
- Interested in music and learning the intricacies of the music business
Nice To Haves
- Familiarity with data infrastructure or engineering workflows is a plus (e.g., pipelines, cloud environments)
Responsibilities
- Own intake and triage of incoming data requests, ensuring work is prioritized and routed effectively across teams
- Act as a day-to-day point of contact for stakeholders (analysts, finance, CX), providing clear updates on status, timelines, and known issues
- Manage and maintain visibility into ticket volume, trends, and operational bottlenecks, helping improve throughput over time
- Partner closely with Data Engineering teams to align on priorities, track delivery, and ensure smooth execution
- Support and contribute to operational process improvements, including documentation, intake flows, and runbooks
- Assist in incident communication and coordination, ensuring stakeholders are informed and supported (with guidance from senior team members)
- Monitor key signals across the platform (e.g., pipeline health, usage patterns) and flag potential issues or risks early
- Support analyst
Benefits
- medical, dental, vision, life & disability coverage
- 401K + employer matching
- company-paid identity theft protection
- resources for pets
- mental health and meditation resources
- industry-leading fertility coverage
- fully paid leave for childbirth or bonding
- fully paid leave for caregivers
- programs for loved ones with developmental disabilities and neurodiversity
- subsidized back-up child and elder care
- reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development
- Time off for a winter recess
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
