Senior Analyst, CRED Application Quality and Business Support

FINRA•Rockville, MD

1d•$35 - $75•Hybrid

About The Position

The Senior Analyst in Credentialing, Registration, Education and Disclosure Regulatory (CRED) Application Quality and Business Support assists with the User Acceptance Testing (UAT) process of all applications under CRED portfolio and supports the quality and functionality of products before deployment to end-users. The Senior Analyst works with cross-functional teams, including software developers, product managers, and quality assurance teams, to execute UAT activities and provide Business Support for issues identified in production. The Senior Analyst also supports facilitating UAT of CRED applications impacting North American Securities Administrators Association (NASAA), Securities and Exchange Commission (SEC) and internal CRED business units. The Senior Analyst collaborates with the CRED communications and training teams to support stakeholder communication and training needs. This position is an entry-level professional individual contributor who works under close supervision.

Requirements

Bachelor's degree in computer science, Information Systems, or Computer Engineering, and a minimum of three (3) years of relevant experience.
Minimum of 1 (one) year of software development lifecycle experience in a UAT analyst or software tester role.
Proficiency in database concepts and creating SQL scripts.
Understanding of software application architecture and API concepts.
Familiarity with JSON and tools such as Bruno for APIs.
Strong attention to detail and troubleshooting skills.
Knowledge of technology methodologies including Agile and iterative approaches.
Well organized, thorough, and able to manage multiple priorities.
Strong oral and written communication and interpersonal skills.

Responsibilities

Executes and supports UAT activities for CRED applications by performing internal UAT.
Supports conducting UAT for State Regulators, NASAA, SEC, industry firms, and internal CRED business units according to established methodologies.
Develops test cases and scripts with appropriate coverage, utilizing SQL scripts and other tools to identify test data and validate testing scenarios.
Collaborates cross-functionally with technology, product management, and business teams to support UAT execution within agile development processes.
Supports continuous improvement by helping to define UAT objectives, scope, and deliverables while optimizing UAT processes and tools.
Maintains issue logs for CRED applications and collaborates with stakeholders to triage and prioritize issues for resolution.
Demonstrates FINRA’s values.
Collaborates, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Benefits

comprehensive health, dental and vision insurance
basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
immediate participation and vesting in a 401(k) plan with company match
eligibility for participation in an additional FINRA-funded retirement contribution
tuition reimbursement
commuter benefits
adoption assistance
backup family care
surrogacy benefits
employee assistance
wellness programs
15 days of paid time off
5 personal days
9 sick days
two volunteer service days
military leave
jury duty leave
bereavement leave
voting and election official leave for federal, state or local primary and general elections
care of a family member leave (available after 90 days of employment)
childbirth and parental leave (available after 90 days of employment)
nine paid holidays