Senior Analyst - Continuous Improvement

Iberdrola • Augusta, ME

19d • Onsite

About The Position

The Senior Analyst - Continuous Improvement will play a critical role focusing on enhancing the efficiency and effectiveness of training programs within Electric Operations (NYSEG, RG&E, CMP, and UI) by leveraging data analytics and continuous improvement methodologies. The Senior Analyst will work closely with cross-functional teams to ensure data integrity, develop actionable insights, and drive compliance and training effectiveness.

Requirements

• Bachelor’s degree in business, Data Analytics, or a related field.
• 6-8 years of experience in data analytics, continuous improvement, or a related role. Equivalent experience may be considered.
• Proficiency in LMS administration, preferably Workday.
• Strong analytical skills with experience in developing dashboards and reports.
• Excellent communication and collaboration skills.
• Advanced proficiency in data analysis tools.
• Strong problem-solving and critical-thinking abilities.
• Ability to work independently and manage multiple priorities.
• Detail-oriented with a focus on data accuracy and integrity.

Nice To Haves

• Knowledge of regulatory compliance in the electric utility industry is a plus.

Responsibilities

• LMS Administration and Optimization: Assist in the administration and optimization of the Learning Management System (Workday). Ensure data integrity and consistency across training records and systems.
• Data Analytics and Reporting: Develop and maintain supplemental analytics to enhance training insights. Design and implement real-time dashboards to provide actionable insights for Electric Operations leadership. Generate and distribute compliance reports to support Electric Operations training.
• Continuous Improvement: Collaborate with stakeholders to identify key performance indicators and metrics. Provide data-driven recommendations to improve training programs and compliance outcomes. Monitor training completion rates and certifications to ensure regulatory adherence.
• Cross-Functional Collaboration: Work closely with technical trainers, instructional designers, and Electric Operations leadership. Serve as a liaison between technical training and operations to align analytics with business goals. Support audits and internal reviews with accurate and timely reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees