Senior Analyst - Continuous Improvement

Iberdrola-posted 3 days ago
Full-time • Mid Level
Onsite • Augusta, ME
5,001-10,000 employees
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The Senior Analyst - Continuous Improvement will play a critical role focusing on enhancing the efficiency and effectiveness of training programs within Electric Operations (NYSEG, RG&E, CMP, and UI) by leveraging data analytics and continuous improvement methodologies. The Senior Analyst will work closely with cross-functional teams to ensure data integrity, develop actionable insights, and drive compliance and training effectiveness.

  • LMS Administration and Optimization: Assist in the administration and optimization of the Learning Management System (Workday). Ensure data integrity and consistency across training records and systems.
  • Data Analytics and Reporting: Develop and maintain supplemental analytics to enhance training insights. Design and implement real-time dashboards to provide actionable insights for Electric Operations leadership. Generate and distribute compliance reports to support Electric Operations training.
  • Continuous Improvement: Collaborate with stakeholders to identify key performance indicators and metrics. Provide data-driven recommendations to improve training programs and compliance outcomes. Monitor training completion rates and certifications to ensure regulatory adherence.
  • Cross-Functional Collaboration: Work closely with technical trainers, instructional designers, and Electric Operations leadership. Serve as a liaison between technical training and operations to align analytics with business goals. Support audits and internal reviews with accurate and timely reporting.
  • Bachelor’s degree in business, Data Analytics, or a related field.
  • 6-8 years of experience in data analytics, continuous improvement, or a related role. Equivalent experience may be considered.
  • Proficiency in LMS administration, preferably Workday.
  • Strong analytical skills with experience in developing dashboards and reports.
  • Excellent communication and collaboration skills.
  • Advanced proficiency in data analysis tools.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to work independently and manage multiple priorities.
  • Detail-oriented with a focus on data accuracy and integrity.
  • Knowledge of regulatory compliance in the electric utility industry is a plus.
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