Senior Analyst, Commercial Operations

Baxter International Inc. • Deerfield, IL

15d • $80,000 - $110,000

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role: In this role as a Senior Analyst, Commercial Operations, you’ll join a tight‑knit, high‑performing Commercial Operations team that sits at the center of Advanced Surgery’s growth engine. You’ll work closely with a large, field‑based sales force that relies on you to help them move quickly, price accurately, and navigate complex contracting needs, so they can stay focused on customers. Because these reps spend most of their time in the field rather than behind a computer, you become their operational anchor—the person who can interpret contracts, troubleshoot pricing questions, and keep deals moving. This is a fast‑paced, collaborative environment where your ability to bring clarity, structure, and efficiency will have an immediate impact. What makes this opportunity especially compelling is the team you’ll be joining and the moment you’re joining it. Advanced Surgery is in a strong growth phase, with leadership investing heavily in commercial support and new ways of working. Your manager is a long‑tenured Baxter leader known for developing talent and promoting from within, and the broader organization is recognized for being collaborative, supportive, and genuinely enjoyable to work with. This role exists because the business is expanding and needs someone who can help build better processes, strengthen the link between sales and operations, and create efficiencies that make the entire organization run smoother. If you’re someone who enjoys being the go‑to problem solver, thrives in a dynamic environment, and wants exposure to senior leaders and future career paths across Baxter, this is a place where you can grow and make a significant difference.

Requirements

• Bachelor’s degree or equivalent experience is preferred.
• 3+ years in commercial operations, contract management, pricing analysis, or similar analytical roles (medical device or healthcare experience) strongly preferred.
• Experience supporting geographically dispersed sales teams is highly valued.
• Strong technical skills, including proficiency in Excel, PowerPoint, CRM systems, and managing large datasets; experience with Tableau or other BI tools is a plus.
• Ability to analyze pricing, contracts, and operational data with accuracy, attention to detail, and sound judgment.
• Demonstrated experience in contract creation, pricing analysis, and managing the full contract lifecycle to support commercial agreements and operational efficiency.
• Excellent communication, organization, and problem‑solving skills, with success collaborating across large, cross‑functional teams in a fast‑paced environment.
• Confidence communicating complex information to internal partners, including leadership; bilingual proficiency in Spanish is a plus.

Responsibilities

• Collaborate closely with field-based sales representatives and the broader commercial operations team, serving as a key liaison to ensure effective communication and execution of contract management activities.
• Coordinate and complete contract management activities, including pricing analysis, contract creation, amendments, and compliance, ensuring timely and accurate administration.
• Partner with cross-functional internal teams (commercial operations, legal, finance, and contract administration) to troubleshoot and resolve contract-related inquiries, pricing discrepancies, and process improvement initiatives efficiently.
• Deliver RFP support by coordinating with internal teams to gather required documentation, respond to customer RFPs, and ensure proposals are accurate, compliant, and submitted on time.
• Collaborate on customer business reviews by gathering relevant data, preparing supporting materials, and ensuring thorough, insightful review meetings.
• Lead process improvement projects and cross-functional commercial initiatives focused on streamlining contract management processes, enhancing operational efficiency, and driving business results.
• Assist with onboarding and training of internal collaborators on contract management systems, processes, and compliance requirements, ensuring seamless adoption and operational efficiency.
• Gather and share contract management insights and feedback with internal teams to improve operational workflows, methods, and execution of commercial agreements.
• Provide mentorship and guidance to junior analysts and support staff.

Benefits

• Baxter offers comprehensive compensation and benefits packages for eligible roles.
• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level