Senior Analyst, Client Operations | PGIM Public and Private Credit (Hybrid/ Newark, NJ)

PGIM•Newark, NJ

21h•$85,000 - $100,000•Hybrid

About The Position

The Senior Analyst, Client Operations will join PGIM Public and Private Credit’s Cash Flow Management Team, which coordinates subscription and redemption activity across institutional advisory accounts, retail funds, UCITS/QIFs, commingled funds, and general account portfolios. The team serves as an operational link among clients, investment professionals, and operational partners, ensuring client instructions are communicated and executed accurately throughout the account lifecycle. The role is based in Newark, New Jersey, and follows a hybrid schedule with three days in the office. The successful candidate will work with clients, fund administrators, portfolio managers, traders, client management professionals, and operations teams. The position offers exposure to PGIM products, clients, and investment processes, as well as opportunities to develop expertise in client operations, relationship management, and investment operations.

Requirements

Bachelor’s degree with strong academic performance.
Strong analytical and problem-solving skills, including the ability to assess risk and make sound recommendations.
Excellent written and verbal communication skills and the ability to interact effectively with internal and external stakeholders.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Strong interpersonal skills and a client-focused mindset.
Ability to work independently and collaborate effectively across teams.
Interest in process improvement, operational excellence, and delivering high-quality client service.

Nice To Haves

Three or more years of relevant experience in operations, financial services, asset management, or client servicing is preferred.
Strong analytical skills and a demonstrated interest in financial markets and investment operations are encouraged for candidates without the preferred experience.

Responsibilities

Serve as a primary operational contact for clients, fund administrators, and internal business partners regarding subscription and redemption activity.
Review and analyze client cash flow instructions and ensure complete, accurate, and timely communication to investment teams.
Coordinate with Portfolio Management, Trading, Client Management, and Operations teams to support client-directed cash activity.
Monitor communications, reporting, and workflow tools to ensure cash flow events are captured and reflected in operational systems.
Build and maintain relationships with external fund administrators and service providers to support effective communication and timely issue resolution.
Investigate operational exceptions, data discrepancies, and communication gaps, and drive solutions with stakeholders.
Partner with technology and operations teams to strengthen controls, improve workflows, and identify automation opportunities.
Support business initiatives, new product launches, and operational change management efforts that affect client cash flow activity.
Maintain and enhance procedures, controls, and documentation to support operational risk management and governance.
Contribute to cross-functional projects and support the broader Client Operations team as needed.

Benefits

Market-competitive base salary and yearly bonus potential.
Medical, dental, vision, life, and disability insurance.
Paid time off and leaves of absence, including parental and military leave.
401(k) plan with company match of up to 4%.
Company-funded pension plan.
Wellness programs, including up to $1,600 per year in reimbursement for eligible personal wellbeing purchases.
Work/life resources covering parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education benefit for approved college enrollment and accredited certificate programs.
Employee Stock Purchase Plan, allowing shares to be purchased at 85% of the lower of the prices at the beginning or end of the purchase period.
Eligibility for a discretionary annual incentive program, subject to program rules and applicable factors.