Senior Analyst Call Planning and Alignments, ONC

Johnson & Johnson•Horsham, PA

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ At Johnson & Johnson Innovative Medicine, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Johnson & Johnson Innovative Medicine and collaborate with the world for the health of everyone in it. The Senior Analyst, Commercial Operations & Reporting – Call Planning & Alignments serves as a liaison and partner with home office, field partners, and suppliers to develop and implement therapeutic area specific sales force structures, territory coverage and call plans.

Requirements

Minimum of a Bachelor’s degree and/or University degree is required
A minimum of 2 years of professional experience (4 years preferred)
Experience with syndicated data sources
Proficiency in MS Office
Strong analytical skills
Strong project management skills

Nice To Haves

Healthcare industry experience
SQL, SharePoint, and Salesforce.com (Veeva) experience
Previous experience supporting sales operations / sales teams

Responsibilities

Acts as the Subject Matter Expert resource in dynamic engagement plan, call plan, alignment, for the Oncology business unit, interacting with all levels within the organization.
Serves as point of contact for external suppliers in support of call planning & alignment efforts and outputs.
Assists the Associate Director, Commercial Operations & Reporting with implementation of new call plan strategies and optimization projects.
Partners closely with internal IT and multiple suppliers supporting commercial operations & reporting call planning & alignment functions, updates, improvements and corrections.
Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.
Works closely with the Associate Director, Commercial Operations & Reporting to develop and optimize the use of the Javelin suite of tools for alignment, dynamic engagement plan, call plan and roster purposes.
Responsible for the RDT (Region/District/Territory) structure and Roster Management process.
Partners with sales incentive compensation team to ensure appropriate timing of alignment and dynamic engagement plan/call plan changes.
Partners with At Your Services team to lead the overall issue resolution process by evaluating alignment and dynamic engagement plan/call plan related inquiries and provides solutions.
Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.
Provides standard and ad-hoc analysis on dynamic engagement plan, call plan and targeting strategies.
Collaborates with Commercial Operations & Reporting, IT and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes.
Methodically tracks and trends investigations to uncover and address themes.
Develops and maintains SharePoint one-stop portal to advise sales team of current/upcoming dynamic engagement plan, call plan, alignment maintenance cycles, and IC/Performance reporting periods.
Responsible for establishing and maintaining productive relationships with vendors.
Responsible for collaborating with peers across business units to share ideas, improve productivity, efficiency and simplify processes.
Continuously seeks ways to increase sales operations efficiency.