Senior Analyst, Business Process

Telabotics • Carmel, IN

2d • Hybrid

About The Position

The Senior Analyst, Business Process serves as a strategic facilitator between
IT and business operations, partnering with leaders across multiple lines of
business to optimize workflows and drive operational excellence. This role
encompasses the full project lifecycle—from identifying and documenting complex
business requirements through implementation and change management—ensuring
technical solutions effectively leverage enterprise systems to deliver
measurable value both internally and externally.

Key responsibilities include conducting comprehensive process analysis to
eliminate inefficiencies, translating business needs into actionable technical
specifications, leading cross-functional stakeholder sessions, and providing
guidance during system implementations to ensure seamless process integration.
The position requires facilitating consensus among diverse stakeholders,
presenting process recommendations to leadership, and championing continuous
improvement initiatives that enhance business performance and user adoption.

Requirements

• Proficiency in process modeling tools (Visio, Lucid chart, or similar)
• Knowledge of database design principles and data flow analysis
• Experience with business intelligence, analytics and familiarity with AI tools
• Proven stakeholder management experience across diverse business functions
• Strong facilitation skills for complex, multi-stakeholder environments
• Change management experience with large-scale system implementations
• Bachelor’s Information Technology, or related field; MBA preferred
• 8+ years of business process Analyst experience in enterprise environments
• Proven track record with ERP and/or WMS implementations and process optimization
• Advanced analytical and problem-solving capabilities with attention to detail.

Responsibilities

• Partner with leaders across multiple lines of business to identify, document, and validate complex business requirements
• Conduct comprehensive process analysis to optimize workflows and eliminate inefficiencies
• Translate business needs into actionable technical specifications for development teams
• Design future-state business processes that leverage technology capabilities while maintaining operational excellence
• Lead cross-functional requirements gathering sessions with leaders, and operational teams
• Facilitate consensus-building among stakeholders with competing priorities
• Present process recommendations and project impacts
• Maintain clear communication channels throughout project lifecycle
• Provide project management during system implementations
• Lead post-implementation support activities, including process refinement and user training
• Monitor business process performance and recommend continuous improvements
• Support change management initiatives to drive user adoption

Benefits

• Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
• 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance
• Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, company-paid sabbaticals, and hybrid/remote options
• Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
• Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level