Senior Analyst - Business Line of Credit (BLOC) & Business Banking
About The Position
Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Card, Banking, and Lending solutions. Within Small Business Marketing, the Customer Growth Marketing Team is responsible for deepening engagement with our existing Customers to accelerate growth and momentum for the business. The Senior Analyst, Business Line of Credit (BLOC) & Business Banking will support efforts to optimize the marketing funnel for BLOC and Banking. They will help to optimize application funnel performance by analyzing customer behavior, identifying friction points, and recommending improvements to increase conversion. In addition, they will provide cross-team backlog management support for both BLOC and Business Banking, supporting a robust test-and-learn agenda and driving meaningful business growth.
Requirements
- Analysis of customer behavior
- Identification of friction points
- Recommending improvements to increase conversion
- Cross-team backlog management support
- Supporting a test-and-learn agenda
Responsibilities
- Support efforts to optimize the marketing funnel for BLOC and Banking.
- Optimize application funnel performance by analyzing customer behavior, identifying friction points, and recommending improvements to increase conversion.
- Provide cross-team backlog management support for both BLOC and Business Banking.
- Support a robust test-and-learn agenda and drive meaningful business growth.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
