Senior Analyst, Business Development

Mastercard•Boston, MA
•$99,000 - $190,000

About The Position

The Senior Analyst, Business Development supports Mastercard’s Global Partnerships team within the Global Acceptance vertical, with a focus on growing the Global Acquiring business with centralized global acquirers and commerce enablers. The role provides hands-on support across a portfolio of strategic accounts, working with senior account leads to manage customer engagement, coordinate internal stakeholders, progress commercial opportunities and execute strategic account priorities. The role involves developing an understanding of customers’ businesses, priorities and operating models; preparing for customer meetings, executive engagements, business reviews and workshops; coordinating customer requests and internal responses; and supporting proposals, RFPs, commercial discussions, business cases, approvals and partnership initiatives. The analyst connects Mastercard teams and markets, tracks actions and dependencies, and helps keep customer commitments and account workstreams on track. The position offers exposure to global account management, business development, acquiring, commerce platforms and emerging payments.

Requirements

  • Bachelor’s degree required.
  • Experience or exposure to account management, business development, partnerships, sales or another client-facing commercial role.
  • Ability to support complex strategic customers and manage multiple priorities, stakeholders and workstreams simultaneously.
  • Clear and confident communication skills and the ability to prepare high-quality customer- and executive-level materials.
  • Strong relationship-building skills and ability to collaborate across functions, markets and seniority levels.
  • Proactive, organized and commercially minded, with ownership, attention to detail and a strong bias toward execution and follow-through.

Nice To Haves

  • Familiarity with the payments ecosystem, digital commerce, acquiring, commerce platforms or emerging payments trends.

Responsibilities

  • Support the Global enablers lead in the day-to-day management of selected key global strategic accounts.
  • Develop an understanding of customers’ businesses, priorities, operating models and strategic agendas to help identify where Mastercard can add value.
  • Prepare agendas, briefing materials, presentations and follow-up actions for customer meetings, executive engagements, business reviews and strategic workshops.
  • Maintain account plans, priorities, actions and deliverables, and help keep initiatives on track.
  • Support regular customer engagement across business, product and commercial topics.
  • Coordinate customer requests and engage the appropriate Mastercard teams to provide timely, high-quality responses.
  • Support the preparation and delivery of QBRs, strategic reviews and other customer touchpoints.
  • Assist with customer proposals, RFP responses, commercial discussions, business cases and internal approval processes.
  • Coordinate inputs from product, services, legal, finance, regional and other cross-functional teams to support deal development and execution.
  • Support senior team members on strategic deals, negotiations and new partnership initiatives.
  • Connect Mastercard teams and markets to support execution of global account priorities.
  • Follow up on actions and dependencies from customer and internal meetings and help drive them to completion.
  • Help align internal stakeholders on account priorities, customer commitments and upcoming milestones.

Benefits

  • Insurance, including medical, prescription drug, dental, vision, disability and life insurance.
  • Flexible spending account and health savings account.
  • Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
  • 80 hours of Paid Sick and Safe Time.
  • 25 days of vacation time and 5 personal days, prorated based on date of hire.
  • 10 annual paid U.S. observed holidays.
  • 401(k) with a company match.
  • Deferred compensation for eligible roles.
  • Fitness reimbursement or on-site fitness facilities.
  • Eligibility for tuition reimbursement.
  • Potential eligibility for an annual bonus or commissions, depending on the role.
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