Senior Analyst, Automation

Rite-Hite • Milwaukee, WI

5d

About The Position

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead. We are seeking an experienced Workato Developer to support and enhance enterprise integration and automation solutions across the organization. This role will be responsible for managing incidents and support requests within the integration queue, delivering enhancements, and participating in strategic projects requiring Workato expertise. The ideal candidate has strong technical and problem-solving skills, hands-on experience with Workato integrations and API management, and familiarity with AI capabilities such as building Workato Genies. This individual must also be able to design scalable and efficient integration solutions optimized for Workato task usage, performance, and maintainability, while supporting integrations involving Reltio (MDM) and other enterprise platforms.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 3+ years of hands-on Workato development experience
• Strong experience building and supporting Workato recipes and integrations
• Experience designing integration solutions optimized for Workato task usage and platform efficiency
• Experience with API integrations and API management concepts within Workato
• Experience integrating or supporting Reltio solutions
• Experience supporting production incidents, conducting root cause analysis, and implementing permanent corrective actions
• Strong problem-solving, analytical, and debugging skills
• Experience with recipe promotion, deployment processes, and Workato best practices
• Familiarity with AI capabilities within Workato, including Genies or AI-powered automation solutions
• Experience integrating enterprise systems such as Salesforce, JD Edwards (ERP), Workday, Reltio, or similar platforms
• Strong communication and collaboration skills

Nice To Haves

• Experience working in Agile environments
• Experience with manufacturing, sales, and service business processes
• Familiarity with data transformation and middleware integration patterns
• Workato certifications

Responsibilities

• Develop, maintain, and support integrations and automations using the Workato platform
• Manage and resolve incidents, defects, and support requests assigned through the integration support queue
• Perform problem management activities, including identifying root causes, implementing permanent fixes, and driving system stabilization improvements
• Troubleshoot integration failures, performance issues, and data inconsistencies across connected systems
• Design and implement enhancements to existing recipes, integrations, and workflows
• Participate in project initiatives requiring Workato development and integration expertise
• Design scalable and efficient integration solutions optimized for Workato task consumption, performance, and long-term maintainability
• Build, configure, and maintain Workato recipes following established development standards and best practices
• Support API integrations and API management activities within Workato
• Develop and support integrations involving Reltio and connected enterprise applications
• Develop and support AI-driven automations and Workato Genies
• Promote recipes across environments and manage deployments using proper migration and governance practices
• Collaborate with business and technical teams to gather requirements and translate them into scalable integration solutions
• Ensure integrations are secure, scalable, maintainable, and aligned with enterprise standards
• Create and maintain technical documentation for integrations, recipes, APIs, support procedures, and root cause analyses

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• Robust well-being program with an opportunity to receive an extra day off and more
• 401(k)
• Company match
• Profit sharing
• Paid holidays
• Vacation time
• Personal/sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior