Senior Analyst, AI Governance Platform (Flex)
About The Position
The Senior Analyst, AI Governance Platform supports the day-to-day operation of UPS’s AI governance program and its supporting technology. The role administers governance platforms, assists teams completing governance requirements, maintains governance information and documentation, and coordinates issues across supporting teams. The position calls for an organized, technically comfortable, responsive professional who can help users navigate governance processes from intake through ongoing oversight. This is a hybrid position requiring work in a UPS IT office in New Jersey, Atlanta, Maryland, or Kentucky three days per week. The stated base pay range is $80,472 to $171,228 per year. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation, depending on position level; such payments are not guaranteed. UPS describes potential benefits including medical and prescription drug coverage, dental and vision coverage, flexible spending and health savings accounts, life and disability insurance, an employee assistance program, a 401(k), vacation, paid holidays and personal time, paid sick and family and medical leave as required by law, and a discounted employee stock purchase program. The employee type is permanent.
Requirements
- Experience supporting technology platforms, governance processes, risk programs, compliance programs, or similar enterprise operations.
- Experience administering, configuring, or supporting enterprise software platforms.
- Strong analytical and problem-solving skills.
- Ability to coordinate issues across technical and business teams.
- Strong organization, documentation, and communication skills.
- Interest in AI governance and willingness to develop deeper expertise in the AI lifecycle.
Nice To Haves
- Experience with IBM watsonx.governance, ServiceNow, OneTrust, GRC platforms, or similar enterprise tools.
- Familiarity with AI, machine learning, risk management, or governance concepts.
- Experience supporting workflow automation or process improvement.
- Familiarity with AI governance frameworks and requirements.
Responsibilities
- Administer and support IBM watsonx.governance and related governance tools.
- Support teams through AI intake, assessments, reviews, and other governance processes.
- Configure and maintain governance workflows, forms, inventories, and supporting platform capabilities.
- Maintain governance records, documentation, data quality, and supporting materials.
- Troubleshoot platform and process issues and coordinate resolution with supporting teams.
- Identify governance risks or issues and escalate them to appropriate owners.
- Support governance reporting, metrics, and operational tracking.
- Support training, office hours, communications, and user enablement.
- Identify opportunities to improve the user experience and efficiency of governance processes.
Benefits
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance
- Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid holidays and personal time
- Paid sick and family and medical leave time as required by law
- Discounted Employee Stock Purchase Program
- Potential annual short-term and/or long-term incentive compensation; payments are not guaranteed
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
