Senior AI Transformation Lead

Guardian Life Insurance•New York, NY

1d•$152,290 - $250,195•Hybrid

About The Position

Guardian Life is seeking a Senior AI Transformation Lead to drive execution of high-impact AI initiatives across the Financial Protection, Retirement Solutions (FPRS) and Client Wealth Management (CSWM) businesses. This individual will own end-to-end delivery of AI-enabled products focused on our highest-value processes—such as underwriting, claims and servicing, advisor productivity, and operations automation—to accelerate growth, improve efficiency, and enhance customer experience. Unlike traditional product roles, this position sits at the intersection of business strategy, product management, and AI execution. You will translate enterprise AI strategy into tangible solutions, partnering closely with data science, technology, and business teams to move from opportunity → use case → production deployment at speed. Success in this role requires operating with urgency, navigating ambiguity, and delivering measurable outcomes in an environment that blends startup pace with enterprise complexity. This role reports to the Head of AI Strategy & Transformation and is a senior individual contributor position with significant visibility across executive leadership.

Requirements

Bachelor’s degree or equivalent work experience
A minimum of 10 years of experience in product management or a related field
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
Strong knowledge of product journey mapping, business process improvement, and OKR management.
Experience working with cross-functional teams and managing complex projects
Excellent communication and teamwork skills with the ability to influence others and work effectively
Ability to manage multiple tasks and meet deadlines
Continuous Improvement Management
Objectives and Key Results
Product Road Map
Product Vision
User Research
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Responsibilities

Own end-to-end delivery of AI-enabled products, from opportunity identification through deployment and scaling
Translate strategic priorities into product roadmaps with clear, measurable business outcomes
Drive execution across cross-functional teams (data science, engineering, operations, and business)
Lead design and delivery of AI/GenAI solutions, including automation, human-in-the-loop workflows, and digital experiences
Partner with data science and AI teams to develop, deploy, and scale models in alignment with enterprise data and AI standards
Define end-to-end data requirements and product workflows aligned to value stream goals
Manage dependencies, risks, and cross-team coordination to ensure on-time delivery
Partner with business and Value Stream Leaders to define business value, redesign processes, and enable adoption through effective communication and outreach
Continuously improve business processes using data, AI, and automation
Define and track product OKRs aligned to value stream objectives
Build business cases and own value realization post-launch
Influence stakeholders and drive alignment without direct authority
Lead change management and ensure organizational readiness to support successful adoption