Senior AI PM for Data and Governance

Qualified Health PBCPalo Alto, CA
Hybrid

About The Position

Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring, working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Qualified Health is seeking a Senior AI Product Manager to own the connected core of our platform: data, analytics, evaluation, and governance. That means the data layer as a product, the analytics and insights surfaces our customers see, the evaluation frameworks that tell us whether AI outputs meet the bar, the governance spine that makes all of it safe to run in healthcare, and the contracts that connect the data organization to every product we ship. These four are one system: data feeds the products, analytics measures them, evaluation proves they work, and governance makes them trustworthy at scale. This is an integrator and enabler role, not a control role. The data platform and analytics teams own their domains, their delivery, and their technical decisions; that does not change. What is missing today is the connective tissue: product-shaped data work is spread across a data platform team, an analytics and new-product team, and a platform engineering organization, and nobody owns the seams between them. You are that person. You make these teams faster by absorbing the coordination work that currently lands on their leads: writing the acceptance criteria before build, defining the contracts between teams, running intake and prioritization for analytics asks, and making sure what gets built once is reusable everywhere. When a care gap product needs a data pipeline, you make sure it is scoped once, built to generalize, and reusable for the next customer. When a dashboard metric ships, you make sure it is defined once, governed, and consistent everywhere it appears. When engineering and data disagree about who owns a layer, you are the person who has already written it down. Your success is measured by whether the data platform and analytics teams say you make them faster. If they route around you, the role has failed. You will sit on the Platform pod, reporting to the SVP of Product, and partner daily with the data platform lead, the analytics and new product development lead, engineering leadership, and peer product managers.

Requirements

  • Bachelors Degree in Engineering, Computer Science, or a related technical field
  • 6+ years of product management experience, with 3+ years owning data, analytics, or platform products
  • Demonstrated pattern recognition across products: you have taken data capabilities built for one customer or team and turned them into shared products others adopted
  • Deep technical fluency: you can go toe-to-toe with engineers and data engineers on pipelines, medallion architectures, semantic layers, and APIs, and you can read a schema and write SQL
  • Experience defining and governing metrics: KPI catalogs, semantic layers, or analytics products at scale
  • Experience with AI/ML evaluation or model quality: eval frameworks, offline/online testing, or monitoring of models in production
  • Experience with enterprise data integration; EHR data (Epic Clarity/Caboodle, HL7, FHIR) is a strong plus
  • Experience shipping products in regulated environments (healthcare, finance, or similar)
  • Excellent communication skills: you can explain data architecture tradeoffs to executives and product requirements to engineers, and you can influence teams you do not manage
  • Comfort with ambiguity and ability to make decisions with incomplete information
  • Able to work onsite in Palo Alto 3 days/week

Nice To Haves

  • Understanding of healthcare operations, health system IT environments, clinical data models, or AI governance frameworks (NIST AI RMF, ISO 42001).

Responsibilities

  • Own the roadmap for data and analytics products, balancing customer commitments, internal builder needs, and platform reuse
  • Map every analytics question to its source system (product databases, event analytics, observability tooling, the lakehouse) and own the architecture decisions for how data lands in the serving layer: tables, granularity, fields, cadence
  • Turn per-customer data builds into reusable data products with clear interfaces, so the second customer costs a fraction of the first
  • Define and enforce generalization requirements for scored and modeled outputs: what was validated on hundreds of patients must hold at hundreds of thousands
  • Write complete acceptance criteria before work commits to a sprint; no ambiguity reaches engineering or data
  • Run the vetting process for customer-facing KPIs and own the metrics catalog end to end
  • Own cost observability as a product: every model call attributed, every workflow priced, actuals replacing estimates
  • Define the evaluation gates for AI-powered products (validation, generalization at scale, post-go-live monitoring) and own them as reusable platform capability rather than per-product improvisation
  • Own the governance product surface: audit trails, monitoring, and the evidence customers and their compliance teams need to trust AI in production
  • Partner with the data platform and analytics leads to establish and maintain ownership contracts for ETL, business logic, and integration surfaces
  • Define success metrics for reuse and data product health (component adoption, time-to-second-deployment, ingestion completeness, metric consistency) and use them to drive prioritization
  • Navigate healthcare regulatory requirements (HIPAA, data privacy, clinical safety) as first-order product constraints

Benefits

  • competitive salaries with equity packages
  • robust medical/dental/vision insurance
  • flexible working hours
  • hybrid work options
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