Senior AI Operations Engineer
About The Position
Cisco’s AI Software & Platform Group incubates and delivers generative AI solutions to reinvent existing Cisco products and customer interactions, and develops offerings that help customers adopt generative AI responsibly and at scale. The group uses internal platforms to enable Cisco teams and partners across Security, Enterprise Networking, Collaboration, and Splunk. Cisco is seeking an experienced DevOps Engineer to architect and build scalable, secure cloud infrastructure and lead DevOps practices across the organization. The role supports SaaS platforms and works with cross-functional teams to enable reliable systems, seamless code delivery, and operational excellence. It includes integrating AI-assisted tools, copilots, and AIOps into DevOps workflows, and participating in an on-call rotation.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field and 7 years of DevOps experience; or a Master’s degree and 4 years of related experience; or a PhD and 1 year of related experience.
- At least 2 years of scripting and automation experience, such as Python, Bash, or Go.
- Experience with CI/CD pipelines and automation tools.
- Experience with Kubernetes and Docker.
- Experience with cloud platforms such as AWS, Azure, or GCP.
Nice To Haves
- Deep expertise in CI/CD tooling and practices, including hands-on experience with Jenkins, GitHub, ArgoCD, or similar systems.
- Demonstrated success scaling containerized microservices across regions with cost and performance optimizations.
- Proven leadership in cross-functional engineering projects with measurable outcomes.
- Excellent communication, collaboration, and mentoring skills.
Responsibilities
- Implement end-to-end CI/CD workflows in large-scale, distributed environments, enabling on-demand and scheduled builds and deployments with zero downtime.
- Scale microservice-based platforms across multiple geographic regions, focusing on Kubernetes container orchestration, cost optimization, and automated scaling.
- Lead cross-functional DevOps projects from inception to completion, defining success criteria, coordinating execution, and measuring outcomes against KPIs.
- Collaborate with engineering, QA, and product teams to streamline delivery pipelines and promote DevOps practices throughout the development lifecycle.
- Automate infrastructure using Infrastructure as Code principles and tools such as Terraform, Helm, and GitOps frameworks.
- Evaluate and adopt DevOps tools and technologies to improve system resilience, reduce operational overhead, and enhance developer productivity.
- Integrate AI-assisted tooling, copilots, and AIOps into DevOps, CI/CD, infrastructure automation, testing, and incident response.
- Participate in an on-call rotation.
- Serve as a subject matter expert within the DevOps organization and promote ownership, collaboration, and continuous improvement.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays and a floating holiday for non-exempt employees
- Birthday day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Vacation time or flexible vacation time off, depending on employee classification
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Possible grants of Cisco restricted stock units, subject to eligibility and continued employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
