Senior AI Engineer

BlueCross BlueShield of Tennessee • Chattanooga, TN

4d • Remote

About The Position

BlueCross BlueShield of Tennessee is hiring a Senior AI Engineer supporting automation within our Business Engineering division. In this fully-remote role (and first of it’s kind on this team), you’ll lead the design, development, and deployment of cutting-edge automation and AI solutions. Our ideal candidates will bring: Facets configuration experience Experience within a regulated environment + exposure to claims processing If you’re inspired by our mission – peace of mind through better health – and ready for a role where you can make an immediate impact, we hope you’ll apply. Note: Sponsorship is not available for this role. Final interviews at our Chattanooga, TN headquarters will be required.

Requirements

• Bachelor's degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required.
• 5+ years of relevant work experience in analytics, technology, software engineering, or healthcare (academic experience included), or related equivalent experience.
• 3+ years of hands-on experience specifically with machine learning, deep learning, and preferably AI models (e.g., LLMs, diffusion models) is required.
• Proven experience handling large, complex datasets to build and optimize sophisticated data science pipelines.
• Deep experience with Machine Learning, Deep Learning frameworks (e.g., Pytorch, TensorFlow), Natural Language Processing (NLP), and associated libraries (e.g., Hugging Face Transformers).
• Experience deploying and managing ML models in cloud environments (GCP Vertex AI preferred, AWS SageMaker or Azure ML acceptable).
• Expert proficiency in Python and relevant data science/ML libraries.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Proven ability to architect, design, and implement complex systems.
• Demonstrated success leading technically challenging projects from conception through to deployment.
• Exceptional ability to interpret and translate complex technical concepts into information meaningful to project team members, business personnel, and leadership.
• Strong technical leadership and mentorship capabilities.
• Must be able to communicate effectively and influence both technical and non-technical co-workers and stakeholders.
• Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic and strategic thinking.

Nice To Haves

• Master’s or PhD degree in a relevant field (e.g., Computer Science, AI, Machine Learning) strongly preferred.
• Facets configuration experience
• Experience within a regulated environment
• Exposure to claims processing

Responsibilities

• Lead the ideation, development, and productionalization of sophisticated AI solutions tailored for healthcare payer use cases.
• Architect, design, and implement complex, state-of-the-art AI models and algorithms, leveraging Python and cloud platforms like GCP Vertex AI.
• Partner strategically with product teams and business stakeholders to define and prioritize opportunities for applying advanced AI techniques to solve critical business challenges and drive process automation.
• Conduct in-depth research and maintain expertise in the latest advancements in AI, championing the adoption of cutting-edge techniques and methodologies within the team.
• Architect and develop robust, scalable, and efficient systems and code bases for deploying AI models into production environments, ensuring high availability and performance.
• Serve as a key technical advisor to our internal Lines-of-Businesses, understanding complex needs, gathering requirements, and translating them into impactful, actionable AI solutions.
• Define and oversee the evaluation and validation frameworks for AI models, ensuring their accuracy, reliability, fairness, and performance exceed business requirements.
• Mentor and guide junior engineers on best practices in AI development, model implementation, and system design.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior