Senior AI Engineer II - Generative AI Research & Development - Technology R&D

American ExpressPalo Alto, CA
$123,000 - $215,250Hybrid

About The Position

The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact. The Technology R&D team is in search of a Senior AI Engineer - Research & Development to expand the team and our ability to identify, evaluate, and experiment with emerging technologies that can shape the future of American Express. The mission of Technology R&D is to ensure American Express is positioned as a first-class technology company with a forward-looking view of the external technology ecosystem. The team explores developments across industry, open-source communities, academia, and technology partners to identify opportunities relevant to American Express. The work of Tech R&D includes evaluating emerging third-party platforms and tools, building prototypes and proofs of concept, developing internal experimental technology, producing technical guidance and whitepapers, and partnering with internal teams, vendors, and researchers to assess where new technologies can create meaningful business impact. Ultimately, the work of Tech R&D is to turn emerging technology signals into practical insights, experiments, and recommendations for the company.

Requirements

  • You bring people together, setting a vision and inspiring people to work toward audacious goals.
  • You connect people to purpose.
  • You’re optimistic about the future of Amex and you’re tenacious in working to make it real.
  • You lift others.
  • Your satisfaction comes from winning as a team.
  • You build common tools and documentation to empower others to be their best.
  • You mentor other developers and help them succeed.
  • You understand the power of recognition and frequently dole out authentic praise.
  • Colleagues do better work and enjoy doing it on a team with you.
  • You produce content that is consumed widely.
  • Your ideas are discussed and adopted at increasing orbits of influence.
  • You enjoy speaking to large groups and lending your voice in group settings.
  • People have changed the way they think and do work because they spent time with you.
  • Others look to you for understanding and advice.
  • You are professionally curious.
  • You bring clarity to the confusing and you thrive on exploration.
  • You seek data to drive your decisions and are ready to learn.
  • You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”.
  • You seek alternate perspectives and use them to make connections that others have overlooked.

Responsibilities

  • Identify, evaluate, and experiment with emerging technologies.
  • Build prototypes and proofs of concept.
  • Develop internal experimental technology.
  • Produce technical guidance and whitepapers.
  • Partner with internal teams, vendors, and researchers to assess where new technologies can create meaningful business impact.
  • Turn emerging technology signals into practical insights, experiments, and recommendations for the company.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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