Senior AI Engineer - Generative AI Research & Development - Technology R&D

American Express•Palo Alto, CA

12d•Hybrid

About The Position

The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact. The Technology R&D team is in search of a Senior AI Engineer - Research & Development to expand the team and our ability to identify, evaluate, and experiment with emerging technologies that can shape the future of American Express. The mission of Technology R&D is to ensure American Express is positioned as a first-class technology company with a forward-looking view of the external technology ecosystem. The team explores developments across industry, open-source communities, academia, and technology partners to identify opportunities relevant to American Express. The work of Tech R&D includes evaluating emerging third-party platforms and tools, building prototypes and proofs of concept, developing internal experimental technology, producing technical guidance and whitepapers, and partnering with internal teams, vendors, and researchers to assess where new technologies can create meaningful business impact. Ultimately, the work of Tech R&D is to turn emerging technology signals into practical insights, experiments, and recommendations for the company.

Requirements

Setting a vision and inspiring people to work toward audacious goals.
Connecting people to purpose.
Being optimistic about the future and tenacious in working to make it real.
Lifting others and finding satisfaction in winning as a team.
Building common tools and documentation to empower others.
Mentoring other developers and helping them succeed.
Producing content that is consumed widely.
Having ideas that are discussed and adopted at increasing orbits of influence.
Enjoying speaking to large groups and lending voice in group settings.
Being professionally curious.
Bringing clarity to the confusing and thriving on exploration.
Seeking data to drive decisions and being ready to learn.
Having expertise but not being constrained by it; willing to put forth best efforts as a 'polymath'.
Seeking alternate perspectives and using them to make connections that others have overlooked.

Responsibilities

Identify, evaluate, and experiment with emerging technologies.
Explore developments across industry, open-source communities, academia, and technology partners.
Evaluate emerging third-party platforms and tools.
Build prototypes and proofs of concept.
Develop internal experimental technology.
Produce technical guidance and whitepapers.
Partner with internal teams, vendors, and researchers to assess where new technologies can create meaningful business impact.
Turn emerging technology signals into practical insights, experiments, and recommendations for the company.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities