Senior AI Business Analyst
About The Position
MCI is seeking an experienced Senior AI Business Analyst to lead business analysis activities across AI and automation initiatives. This role is responsible for identifying opportunities for AI adoption, defining business requirements, evaluating solutions, and ensuring AI investments deliver measurable business outcomes. The successful candidate will serve as a trusted advisor to business and technical stakeholders while helping shape the organization's AI transformation journey. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Requirements
- Bachelor's Degree in Business, Information Systems, Technology, Operations Management, Computer Science, or a related field.
- Minimum 5 years of experience in business analysis, consulting, transformation, or related disciplines.
- Strong experience gathering and managing business requirements.
- Experience supporting technology, automation, or digital transformation initiatives.
- Excellent stakeholder management and facilitation skills.
- Strong analytical and critical-thinking capabilities.
- Experience developing business cases and ROI assessments.
- Ability to translate business objectives into technical requirements.
- Strong communication and presentation abilities.
- Experience working within Agile and structured delivery methodologies.
- Strong documentation and process-mapping skills.
- Ability to manage complex initiatives and competing priorities.
Nice To Haves
- Experience supporting AI, machine learning, or automation programs.
- CBAP, CCBA, PMI-PBA, or similar certifications.
- Knowledge of Generative AI technologies.
- Experience with process improvement methodologies.
- Familiarity with AI governance principles.
- Experience within enterprise transformation programs.
- Exposure to data analytics and business intelligence tools.
- Postgraduate qualification in business or technology.
Responsibilities
- Lead business analysis activities supporting AI initiatives.
- Identify opportunities to leverage AI and automation technologies.
- Conduct business assessments and opportunity analyses.
- Develop business cases and value propositions.
- Support AI strategy and transformation initiatives.
- Translate business needs into effective AI solutions.
- Facilitate workshops and stakeholder engagements.
- Gather, analyze, and document requirements.
- Support solution design and validation activities.
- Ensure alignment between business needs and technical delivery.
- Build strong relationships across business and technical teams.
- Act as a trusted advisor to key stakeholders.
- Facilitate decision-making and prioritization activities.
- Support executive presentations and recommendations.
- Drive alignment across multiple stakeholder groups.
- Help ensure successful implementation and measurable outcomes.
- Support testing, deployment, and adoption activities.
- Monitor business outcomes and value realization.
- Identify enhancement opportunities and continuous improvements.
- Support change management initiatives.
- Promote best practices in business analysis and AI adoption.
- Contribute to governance and delivery frameworks.
- Maintain documentation and standards.
- Support operational and compliance requirements.
- Mentor junior analysts and team members.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
