Senior AI Architect

Intact FCMississauga, ON
CA$128,300 - CA$156,800Hybrid

About The Position

Our growing team is looking for a Senior AI Architect to support architecture mandates and collaborate with Data Science and AI Developers within the DataLab. This role is a new member of our growing team. We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Requirements

  • Bachelor’s degree in information technology/software engineering or any combination of equivalent education and experience.
  • At least 5 years of significant experience in software development.
  • At least 5 years of experience in an application or solution architecture role.
  • Knowledge of various DevOps paradigms (i.e. DataOps, DevSecOps, MLOps, etc.).
  • Knowledge AWS ecosystem (i.e. Lambda, S3, DynamoDB, API Gateway, ALB, Cloud Watch, ECS/Fargate, AWS Bedrock, etc.)
  • Knowledge of GCP cloud ecosystems (i.e. Cloud Run, Compute Engine, Cloud Storage, Big Query, etc.).
  • Knowledge of other ML/AI technologies (i.e. Databricks, Snowflake, AWS SageMaker, VertexAI, etc.) an asset.
  • Knowledge of specific Contact Center AI Services (i.e. DialogFlow, AgentAssist, etc.) an asset.
  • Passionate about creating highly resilient, secure, and scalable AI applications.
  • Comfortable working with multidisciplinary teams (ex: Business Analysts, Developers, Data Architects and Enterprise architects) in complex and constantly changing environments.
  • Able to take a business problem and turn it into a technological solution.
  • Excellent at explaining complex and technical ideas to various stakeholders.
  • Well organized, with a good sense of how to manage priorities.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.

Nice To Haves

  • Knowledge of other ML/AI technologies (i.e. Databricks, Snowflake, AWS SageMaker, VertexAI, etc.) an asset.
  • Knowledge of specific Contact Center AI Services (i.e. DialogFlow, AgentAssist, etc.) an asset.
  • Experience leveraging an architecture framework / methodology such as TOGAF, an asset.

Responsibilities

  • Be part of a dynamic team that thrives on challenges and helps to deliver both discriminative ML and generative AI (Gen-AI) solutions.
  • Help define and evolve our Data & AI platform architecture to ensure its timely and efficient evolution, maintenance and support via the use of automation, security and governance best practices, etc.
  • Collaborate with members from various technical teams to develop solutions that address the needs of our customers.
  • Deliver architecture blueprints and implementation strategies that meet our security and data protection standards.
  • Ensure that architectures are aligned with our corporate vision and objectives, while being able to propose innovative approaches to problem solving.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Pension offerings provide flexibility and long-term security for our employees beyond their careers.
  • Defined benefit pension plan
  • Workplace adjustments (accommodations)
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