Senior Advisor, Responsible Gaming

iGaming Ontario • Toronto, ON

1d • CA$103,517 - CA$129,393 • Hybrid

About The Position

iGaming Ontario leads the Province of Ontario’s commercial internet gaming sector on behalf of the Province. iGaming Ontario is committed to building a safe, sustainable, and healthy market that puts player protection and responsible gaming at its core. Guided by its vision to Lead the World’s Best Gaming Market, iGaming Ontario continues to enhance its Responsible Gaming program, oversight, partnerships, and strategy. iGaming Ontario is seeking an experienced Senior Advisor, Responsible Gaming to help shape and deliver its Responsible Gaming Strategy and program. This role supports the development and leads the implementation of iGaming Ontario’s multiyear responsible gaming (RG) and player protection strategy and program, including player protection initiatives, promoting safe gambling practices, and strengthening responsible gaming maturity across Ontario’s igaming sector.

Requirements

• Bachelor's degree in political science, sociology or public policy with a minimum of 5+ years of related experience or an equivalent combination of education, training and experience.
• Knowledge of program and research development and evaluation.
• Advanced analytical skills, with demonstrated ability to synthesize complex policy, program, and research information into clear insights, recommendations, and decision-ready outputs.
• Expertise in developing high-quality presentations and briefing materials, including translating complex technical content into clear, strategic narratives for senior executives and diverse audiences under tight timelines.
• Proven stakeholder relationship management skills, with the ability to build trust, navigate sensitive issues, and engage effectively with internal leaders, community partners, and industry representatives.
• Ability to coordinate multiple projects simultaneously, preparing project plans, tracking progress and reporting to leadership.
• Strong proficiency with Microsoft Office software.
• Eligible to work in Canada.
• Subject to a criminal background check.

Nice To Haves

• Familiarity with the gaming industry including knowledge of casino gambling and sports wagering as an asset.

Responsibilities

• Contribute to strategy development, planning for the implementation and delivery of initiatives.
• Design and develop KPIs and metrics, as well as evaluation frameworks to measure strategy performance and achievement of program outcomes.
• Monitor and analyze RG trends, emerging issues, and policy developments across Ontario, North America, and internationally, providing insights and identifying opportunities for continuous program improvement.
• Lead the planning, execution, and evaluation of RG campaigns, ensuring initiatives are evidence-based, culturally appropriate, align with regulatory requirements, and effectively promote public awareness and harm minimization.
• Prepare briefing notes and other materials to support the Chief Responsible Gaming Officer.
• Provide oversight and interpretation of RG requirements within operating agreements and related policies, ensuring operator compliance, recommending updates, and maintaining alignment with evolving regulatory expectations.
• Support stakeholder engagement and communications by building and maintaining relationships with operators, regulators, and partners; coordinating forums and events; facilitating consultations; and ensuring consistent messaging across RG programs and initiatives.
• Manage and coordinate research initiatives and partnerships, including developing study objectives, overseeing qualitative and quantitative research, evaluating funding proposals, and ensuring outputs are rigorous, relevant, and actionable.

Benefits

• A comprehensive benefits program that includes dental, vision and drug coverage.
• Defined-benefit pension plan.
• Wellbeing account to support your mental, physical, and social wellbeing.
• Access to mental health benefits, free counselling, and support services.
• Professional development reimbursement.
• Paid volunteer time off.
• Paid parental leave top up.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior