About The Position

The Senior Advisor – Military & Veteran Strategic Partnerships plays a critical strategic role within Evernorth Federal Services (EFS) to strengthen and expand engagement across the military and veteran advocacy community. This role operates at the intersection of external partnerships, enterprise strategy, and government affairs to help ensure military members, veterans, and their families receive high-quality service and an exceptional experience. Evernorth Federal Services (EFS), a wholly owned subsidiary of Evernorth Health Services (a division of Cigna), delivers pharmacy and health services for federal programs, including TRICARE. EFS partners closely with Cigna Government Affairs and enterprise teams to support military and veteran populations nationwide.

Requirements

  • Bachelor’s degree; Master’s degree preferred
  • 8+ years of experience working with MSOs, VSOs, or nonprofit organizations
  • Strong written and verbal communication skills, including executive-level presentations
  • Demonstrated ability to influence across complex, matrixed organizations
  • Strong organizational, analytical, and problem-solving skills
  • Proven project management capabilities and financial acumen
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Ability to travel approximately 10–15%

Responsibilities

  • Build and maintain strategic partnerships with Military Service Organizations (MSOs), Veteran Service Organizations (VSOs), and nonprofit partners to support shared goals and beneficiary outcomes
  • Expand relationships with priority organizations aligned to enterprise priorities
  • Provide clear and timely communications regarding issues impacting military and veteran populations
  • Collaborate with Account Management and Operations teams to address partner inquiries, concerns, and escalations
  • Partner with internal teams to identify opportunities to educate TRICARE beneficiaries on pharmacy and health benefits through trusted partner channels
  • Support enterprise alignment of military and veteran initiatives across Evernorth and Cigna
  • Develop and execute annual plans for conferences, sponsorships, and charitable initiatives
  • Serve as the primary point of contact for MSO/VSO partners related to event planning and participation
  • Coordinate logistics, objectives, and stakeholder communications for events
  • Conduct post-event evaluations to capture insights, opportunities, and follow-up actions
  • Partner with Cigna Government Affairs to monitor legislative and regulatory developments impacting military and veteran populations
  • Provide subject matter expertise and business insights on program inquiries and strategic initiatives
  • Contribute to materials such as briefings and white papers as needed
  • Serve as a liaison between external partners and internal enterprise stakeholders

Benefits

  • medical
  • vision
  • dental
  • well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
  • annual bonus plan
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