Senior Advisor, Business Analysis (COO) - (26-COO-104000-308)

District of Columbia Water and Sewer Authority•Washington, WA

13d•Hybrid

About The Position

The Senior Advisor, Business Analysis (COO) serves as a trusted partner to the Chief Operating Officer, providing high-level guidance on operational performance, strategic initiatives, and data-driven decision-making. This role is responsible for synthesizing complex business data, advising on performance improvement strategies, and supporting executive communications across the Operations Cluster.

Requirements

Minimum of 10 years of experience in business analysis, performance management, or strategic planning.
Bachelor’s degree in a Business, Economics, Data Science, or a related field; advanced degree preferred.
Collaboration Analytical, communication, and stakeholder engagement skills.
Proficiency in data visualization and business intelligence tools.

Nice To Haves

Expertise in MS Office Suite, Power BI, Tableau, and SharePoint.
Experience in public sector or utility operations is a plus.

Responsibilities

Advises the COO on performance trends, operational risks, and strategic alignment across business units.
Supports the development and implementation of a formal performance management framework, including KPIs and operational benchmarks.
Collaborates with leadership to monitor budget execution, workforce planning, and organizational effectiveness.
Leads the analysis of enterprise data to uncover insights that inform strategic decisions and operational improvements.
Maintains and enhances performance dashboards using tools such as Oracle, Power BI, and Tableau.
Provides ad hoc and periodic reporting to support executive priorities and cross-functional initiatives.
Prepares and delivers concise, data-informed presentations and reports for senior leadership, including the CEO and Board of Directors.
Translates complex analytics into actionable recommendations and strategic narratives.
Ensures alignment of internal and external communications with organizational goals and performance outcomes.
Performs other related duties and projects at the direction of the immediate supervisor.