Specialist, Business Analysis

Lincoln Financial • Radnor, PA

9d • Remote

About The Position

The Role at a Glance We are seeking a Business Analyst Specialist within our People, Communications & Enterprise Service (PCC) team to focus on defining and validating business solutions, managing enhancement requests, gathering requirements, maintaining test scripts, coordinating user acceptance testing, and supporting key initiatives. In this role, you will also consult and collaborate with internal Human Resource stakeholders to define and validate business solutions that meet their needs, goals, and objectives. What you’ll be doing • Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit information and solutions for business issues, determine root causes, and capture business needs. • Document and develop business requirements, including prioritization, effort estimations, and impacts to downstream and upstream Human Resource teams/applications. • Assist in analyzing data to uncover insights, trends, and opportunities that inform business decisions. • Develop test cases for user acceptance testing and validate solutions to ensure they meet defined requirements and quality standards for key projects and initiatives. • Act as liaison between Human Resources and IT partners, ensuring clear understanding of specific use cases for user acceptance testing and business requirements for design. • Research current and emerging developments/trends for assigned areas of responsibility, assess their impact, and collaborate with key stakeholders to incorporate new trends and developments into current and future solutions.

Requirements

• 3-5+ plus years of experience in business analysis; project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines
• 4 Year/Bachelor’s Degree or equivalent work experience (4+ years of experience that aligns with the duties of the role)
• Ability to define problems, analyze information, collect data, establish facts, and draw valid conclusions and solutions
• Experience supporting user acceptance testing
• Strong collaborator and communicator

Nice To Haves

• Experience working on various systems and have knowledge of ServiceNow and/or SuccessFactors
• Project management experience a plus
• Analytical skills with attention to detail is a plus

Responsibilities

• Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit information and solutions for business issues, determine root causes, and capture business needs.
• Document and develop business requirements, including prioritization, effort estimations, and impacts to downstream and upstream Human Resource teams/applications.
• Assist in analyzing data to uncover insights, trends, and opportunities that inform business decisions.
• Develop test cases for user acceptance testing and validate solutions to ensure they meet defined requirements and quality standards for key projects and initiatives.
• Act as liaison between Human Resources and IT partners, ensuring clear understanding of specific use cases for user acceptance testing and business requirements for design.
• Research current and emerging developments/trends for assigned areas of responsibility, assess their impact, and collaborate with key stakeholders to incorporate new trends and developments into current and future solutions.

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees