SENIOR ADULT PROTECTIVE INVESTIGATOR - 60070149

State of Florida•Largo, FL

2d•Onsite

About The Position

This is a professional position conducting confidential investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. The duties of the person in this position include conducting investigations regarding these allegations. The role also serves as a mentor to unit adult protective investigators, responsible for mentoring new investigators by providing shadowing opportunities, orientation to community and state agency partners, and serving as their primary contact during the probationary period. The Senior Investigator keeps the API supervisor and Operations Program Administrator informed of potential issues such as staffing and training needs. They refer vulnerable adults to appropriate services and attend required training, conferences, and meetings. Additionally, the position involves acting as the Supervisor when they are unavailable, which includes reviewing new intakes, assigning investigations, and completing thorough reviews of safety assessments and closures.

Requirements

Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills
Knowledge of interviewing and observation techniques
Knowledge of family dynamics and functioning
Skill in researching and utilization of internet sites to gather information
Ability to assess service needs and facilitate appropriate service delivery
Ability to write professional, accurate investigative reports
Ability to conduct fact-finding interviews
Ability to understand and apply relevant laws, rules, regulations, policies and procedures
Ability to collect and synthesize evidentiary materials
Ability to plan, organize and coordinate work assignments
Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others
Ability to utilize computer systems and work in a paperless environment
This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults.
Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls.
The work requires independent judgment and initiative to complete field assignments.
Typing and good time management skills are necessary for this job.
Must be a U.S. citizen or lawfully authorized alien worker.
Must be registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS (for male candidates born on or after October 1, 1962).
Must successfully complete a State and National criminal history check.
Must be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.

Nice To Haves

Experience as a supervisor or in a lead role mentoring junior staff.

Responsibilities

Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults.
Serves as a mentor to unit adult protective investigators.
Responsible for mentoring new adult protective investigators by taking them out to shadow prior to preservice training, orientation to community and state agency partners, and serves as the new API's mentor and contact during the probationary period.
Keeps the API supervisor, Operations Program Administrator, and APS region program office informed of potential issues including staffing, need for additional training, and higher level coaching of unit staff.
Refers vulnerable adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation.
Attends scheduled in-service and/or pre-service training as required.
Participates in conferences, staffings and meetings as required.
Serves as the Acting Supervisor when the supervisor is unavailable by reviewing new intakes from the Florida Abuse Hotline for appropriateness; assigns investigations as appropriate; completes critical and thorough review of submitted safety assessments, 30-day reviews and closures timely.
Keeps APS region program office informed of potential issues including staffing, and need for additional trainings.