SENIOR ADULT PROTECTIVE INVESTIGATOR - 60022429

State of Florida•Miami, FL

4d•Onsite

About The Position

This is a professional position conducting confidential investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. The duties of the person in this position include conducting investigations, responding to reports from the Florida Abuse Hotline, preparing and maintaining records, determining findings, preparing reports for court, maintaining cooperative working relationships with other organizations, serving as a mentor to other investigators, assessing the need for emergency intervention, referring vulnerable adults to appropriate services, attending training, and serving as Acting Supervisor when the supervisor is unavailable.

Requirements

Must maintain valid Driver's License.

Nice To Haves

Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Responsibilities

Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults.
Responds to reports from the Florida Abuse Hotline by preparing for investigation, reviewing all prior history, reviewing criminal history checks, and contacting the reporter (when available).
Commences all adult abuse, neglect, exploitation, and self-neglect investigations with a face-to-face contact with the victim within the assigned priority time frames.
Visits all adult victims or ensure a diligent effort made to locate the victim within assigned priority time frames.
Prepares and maintains adult abuse, neglect, exploitation and self-neglect reporting records/documentation in accordance with department and program policies and procedures on: a) Completes victim assessment on all victims received from the Hotline, unless victim cannot be found b) Completes capacity to consent or refuse services form on all victims c) Contacts collateral contacts such as the state attorney, law enforcement, medical personnel, neighbors, relatives, guardians, or other individuals having knowledge of the situation d) Collects evidence to support findings through interviews, observations, and records (i.e medical and financial)
Determines findings of allegation(s), documents rational for findings and all decisions made during the investigation and makes disposition for each investigation report.
Preparation of required reports for court and the attendance at those court and referral, counsels, explains, advised, arranges appointment and listens to the client's concerns 100% of all reports of adult abuse, neglect, exploitation and self-neglect are closed and documented in the Florida Safe Families Network (FSFN)
Maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based providers, law enforcement, medical personnel, schools and other community/agency resources, including appropriate and timely follow-up on referrals and obtains available information from departmental background checks through Hotline criminal background re-checks and other program components to include Agency for Persons with Developmental Disabilities (APD), Substance Abuse/ Mental Health (SAMH), Department of Health (DOH), and Economic Services and Agency for Health Care Administration (AHCA).
Serves as a mentor to unit adult protective investigators. Responsible for mentoring new adult protective investigators by taking them out to shadow prior to preservice training, orientation to community and state agency partners, and serves as the new API’s mentor and contact during the probationary period.
Keeps the API supervisor, Operations Program Administrator, and APS region program office informed of potential issues including staffing, need for additional training, and higher-level coaching of unit staff.
Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the protective investigations policies and operating procedures.
Arranges and participates in all staffing for clients referred for early services intervention and protective supervision.
Refers vulnerable adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation.
Attends scheduled in-service and/or pre-service training as required.
Participates in conferences, staffing’s and meetings as required.
Serves as the Acting Supervisor when the supervisor is unavailable by reviewing new intakes from the Florida Abuse Hotline for appropriateness; assigns investigations as appropriate; completes critical and thorough review of submitted safety assessments, 30-day reviews and closures timely.
Keeps APS Region Program office informed of potential issues including staffing and need for additional trainings.