Senior Administrator

RBC • Toronto, ON

13d • CA$55,000 - CA$90,000 • Onsite

About The Position

In this role, you will ensure that all Registered Products & Estate Processing cases assigned are completed accurately, on target and within regulatory standards, First Time Right Processing and Quality Control in order to maximize Client experience, and assist other RBC Investor Services departments/teams in the resolution of Client issues in order to maximize Client experience.

Requirements

• 2 -3 years of experience of RESP in a Mutual Fund environment
• Strong working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
• Sound knowledge of Mutual Fund and compliance /regulation – including RESP
• Demonstrated ability to work successfully in a fast-paced, high stress environment
• Communicate effectively with both internal and external client groups
• Strong technical and analytical skills in running/debugging various applications and macros including MS Office

Nice To Haves

• Proven track record in leading initiatives, managing cross-functional relationships
• Completion of IFIC Mutual Funds Operations Course
• Unitrax Recordkeeping System knowledge
• FundSERV knowledge

Responsibilities

• Responsible for maintaining a high level of specialized knowledge related to RESP/Registered Products and Estates processing within the Transaction Processing team.
• Pre-screen Letters of Indemnity and complete trade corrections and fulfill cash/money movements, as applicable.
• Apply Quality Control procedures to ensure trades are adjusted, first time right.
• Update investor accounts by adding messages pertaining to notable actions which have occurred.
• Communicate effectively with both internal and external client groups.
• Assist with the audit of adjusted transactions and departmental processes and procedures.
• Review Client procedures and suggest improvements to processes and procedures.
• Work with Manager to update Desk Operating Procedures and other tasks as assigned.
• Strong technical and analytical skills in running/debugging various Microsoft Office application macros.

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Flexible work/life balance options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed