Senior Administrator, Tax Operations

RBC•Halifax, NS

1d•Onsite

About The Position

RBC Investor Services (RBCIS) is a premier provider to the world's leading asset managers and financial institutions. Our unique domestic and cross-border fund solutions, combined with the expertise of our 5,500 professionals in 15 markets, enable our clients to achieve their ambitions through efficiency improvements and robust risk management practices. With approximately CAD $3.1 trillion in client assets under administration, we rank among the world's top 10 global custodians. We administer over 6,700 funds, produce approximately 1.99 million net asset valuations (NAVs) and serve approximately 9.9 million shareholders. We also have the widest transfer agency network in the market and are a top-ranked international securities lending service, covering 13 world markets. In this role, located at the RBC Halifax Innovation Hub in Bedford NS, you will analyze cross-border investment income data for client investments in specific countries and regions globally to determine Relief at Source (RAS) and Reclaim requirements, and collaborating with colleagues to ensure quality is maintained. You will develop expertise and own tax operations processes (including Relief at Source and Tax Reclaims), including expertise in tax regulations and compliance requirements. You will proactively manage and monitor renewal & reclamation production, maintaining visibility to senior team members, and ensuring best-in-class custody service to RBC Investor Services clients.

Requirements

Strong analytical capability with ability to manipulate data to identify trends
Proficiency in MS Office product suite, particularly MS Excel & MS Access
Discipline in time management, attention to detail and organizational skills
Comfort managing multiple tasks and meeting time-sensitive deadlines
Ability to mentor others
Diploma/Degree in a related field, and/or 1-2 years’ experience in operational environments

Nice To Haves

1-2 years’ experience in a Tax Operations field or tax related business

Responsibilities

Analyze cross-border investment income data for client investments in specific countries and regions globally to determine and monitor Reclaim opportunities
Collaborate with Senior Administrators, Tax Operations and Manager, Tax Operations to ensure quality is maintained and enhanced efficiencies
Build expertise in tax operations processes & tasks (Reclaim and Relief At Source) for specific countries and regions globally and deepen knowledge in tax regulations and requirements
Proactively manage process related to exemption & refund statuses, maintaining visibility to managers
Escalate issues and possible risks in a timely manner
Applying a client-centric mindset, ensure accurate and prompt production for enhanced client experiences & outcomes
Adherence to Policy & Procedural guidelines, including monitoring for pertinent revisions

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business