This is an individual contributor role for someone who thrives in a dynamic, collaborative environment, can juggle multiple projects, and enjoys helping teams stay on track and succeed. The role involves monitoring and supporting multiple parallel projects, coordinating resources across departments to meet timelines and project goals. The individual will act as a key point of contact for clients, facilitating communication and guiding them on project scope. Responsibilities include planning project timelines, milestones, and schedules in collaboration with Operations teams, conducting kick-off meetings, maintaining clear communication channels, and documenting progress through reports, meeting minutes, and project plans. The role also involves troubleshooting and resolving technical, scheduling, budget, or resourcing challenges by collaborating with QA, IT, facilities, and other support units. Additionally, the position assists with onboarding project personnel and ensuring compliance with regulatory and QPS quality standards, and contributes to continuous improvement by conducting project post-mortems and identifying lessons learned.
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Job Type
Full-time
Career Level
Senior