Senior Administrator-Dispute Resolution

Wake County Public School System•Cary, NC
•Hybrid

About The Position

The Senior Administrator-Dispute Resolution provides leadership and guidance to schools when complex educational guidance is needed for students with disabilities. The role consults with SES Senior Administrators, Coordinating Teachers, Related Services, and Office of Early Learning staff, and leads professional development for principals, teachers, and staff on implementing special education policy. It supports the Assistant Superintendent, Senior Director, and Director of Policy for Special Education Services in coordinating policy guidance, monitoring and reporting data, and managing dispute-resolution processes. The position is based at Crossroads II in Cary, North Carolina, and is available with a hybrid telework workweek. The regular schedule is Monday through Friday, with occasional evenings and weekends.

Requirements

  • Extensive knowledge of state and federal regulations, school laws, and policies related to special education.
  • Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint, and Google Apps.
  • Critical-thinking and problem-solving skills.
  • Effective time-management skills.
  • Ability to communicate clearly and concisely in oral and written form using a variety of communication techniques and tools.
  • Ability to complete complex tasks, minimize errors, and maintain attention to detail.
  • Ability to work independently and complete tasks in the absence of clear direction.
  • Ability to work as a team member.
  • Ability to plan and deliver professional development and evaluate trainings to ensure topics and information are implemented.
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, and the public.
  • Master’s degree in special education, school administration, or a directly related field.
  • Five years of successful teaching and/or related professional experience.
  • Hold or be qualified to hold a North Carolina Professional Educator’s License for School Administrator, Principal, or Exceptional Children Program Administrator.
  • Hold or be eligible for a North Carolina Professional Educator’s License in Special Education or a directly related area.
  • Hold and maintain a valid motor vehicle operator’s license under North Carolina requirements.

Nice To Haves

  • Demonstrated successful experience supervising staff.

Responsibilities

  • Support the Assistant Superintendent, Senior Director, and Director of Policy for Special Education Services by coordinating and providing schools with guidance on implementation of special education policy.
  • Collect, monitor, and report data findings in key SES areas, communicating with the North Carolina Department of Public Instruction and relevant WCPSS offices.
  • Coordinate with schools in response to parent complaints to the North Carolina Department of Public Instruction.
  • Coordinate with schools to facilitate requests for mediated and facilitated Individualized Education Plan meetings.
  • Coordinate and manage responses to state complaints, Office of Civil Rights complaints, and Due Process Petitions as directed by department leadership.
  • Monitor and comply with timelines and regulations associated with dispute-resolution options.
  • Coordinate with Board attorneys to schedule and support specific IEP meetings.
  • Lead professional development initiatives for principals, teachers, and staff regarding implementation of special education policy.
  • Perform other related duties as assigned.
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