About The Position

This assignment supports the Legal Custodian of Records by processing public-records and evidentiary requests involving body-worn camera footage, related law-enforcement records, and other sensitive materials. The position reviews and responds to complex requests, applies applicable Wisconsin laws and department procedures, conducts disclosure balancing tests, and gathers, reviews, organizes, redacts, and releases responsive records. It prepares related correspondence, denials, invoices, fee estimates, certifications, and other documentation, and helps prepare evidentiary records for the District Attorney’s Office and records-related court matters. The role manages requests and records in the AXON system, including body-worn camera video, audio, images, retention categories, community requests, and related policies. It reviews audiovisual material and uses redaction tools to protect private, sensitive, personally identifying, or legally protected information. The position also coordinates secure sharing with authorized partner agencies, processes payments and receivables, and communicates with a wide range of requestors. Work requires discretion and the ability to view potentially disturbing content, including graphic materials and records involving juveniles.

Requirements

  • High school diploma or GED.
  • Three years of post-high-school work experience providing administrative support.
  • One year of recognized post-high-school training in business, administrative professional, or a closely related field may substitute for one year of the work experience requirement.
  • Strong interpersonal, organizational, analytical, proofreading, and written communication skills, with exceptional attention to detail and accuracy.
  • Ability to read, comprehend, and evaluate complex and lengthy records requests; prioritize a high-volume workload; make sound decisions with minimal direction; and maintain discretion and professionalism.
  • Working knowledge of Wisconsin public-records law, including Chapter 19; relevant case law; the Wisconsin Children’s Code; HIPAA requirements; and records governed by Chapters 51 and 55.
  • Knowledge of Criminal Justice Information Services (CJIS) security requirements and ability to safeguard confidential, private, and sensitive information.
  • Ability to remain composed, exercise sound judgment, and adapt effectively in stressful or time-sensitive situations.
  • Ability to view and process sensitive and potentially disturbing materials, including sexually explicit or graphic content, recordings and images involving injured or deceased individuals, autopsy photographs, and juvenile records.
  • Working knowledge of law-enforcement records, dispatch, video, and records-request systems, including Flex RMS, Intergraph/NetViewer/Media Works CAD, AXON, Badger TRACS, Sheriff Open Request System, NCIC, CCAP, DOJ Offender Search, Adobe Pro, Chrome, Microsoft Excel, Word, OneDrive, and other Microsoft applications.
  • Must be currently authorized to work in the United States on a full-time basis; the County does not sponsor work visas.

Responsibilities

  • Review, interpret, research, and respond to complex public-records and evidentiary requests, determining disclosure, partial disclosure, or denial using independent judgment and applicable law and procedures.
  • Conduct balancing tests weighing public interest in disclosure against privacy, safety, investigative, and other nondisclosure interests.
  • Gather, review, organize, redact, and release responsive written, audio, video, and photographic records.
  • Prepare denials, correspondence, invoices, fee estimates, certifications, Exception Designation and Certification Forms, and other documentation on behalf of the Legal Custodian of Records.
  • Comply with Wisconsin Act 253, including estimating redaction costs when applicable.
  • Prepare and compile evidentiary records for the District Attorney’s Office and assist with records-related court matters; may testify as a credible and trustworthy witness.
  • Coordinate secure sharing of video, images, and audio with authorized partner agencies and collaborate on access invitations as needed.
  • Receive, process, apply, and document payments; prepare invoices and follow up on past-due receivables.
  • Communicate professionally with requestors including attorneys, courts, media, law-enforcement and government agencies, medical providers, schools, insurers, inmates, and members of the public.
  • Manage requests and records in AXON, including body-worn camera video, audio, images, retention categories, community requests, and related policies and procedures.
  • Review audiovisual footage and use redaction tools to blur, obscure, mute, or otherwise remove protected or sensitive information.
  • Protect the privacy, identity, and safety of victims and others, and prevent disclosures that could compromise privacy rights, investigations, prosecutions, or public safety.
  • Ensure compliance with internal body-worn camera policies and applicable legal and records-retention requirements.

Benefits

  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off, including vacation, 10 holidays, 3 floating holidays, and accrued sick time that rolls over each year
  • Pension plan with employer match and lifetime retirement payment
  • Optional tax-advantaged 457 retirement savings plan
  • Pay-for-performance system, including performance-based merit increases and non-base performance awards
  • Employee wellness program
  • On-site health and wellness clinic
  • Professional development opportunities
  • On-site fitness center
  • Free parking
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