Senior Administrative Clerk - Diagnostic Imaging (Casual)

Trillium Health Partners • Mississauga, ON

4d • CA$25 - CA$31 • Onsite

About The Position

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities. This position is for a Senior Administrative Services Clerk in the Diagnostic Imaging department. The role is casual, with shifts including days, evenings, and weekends, each lasting 8 hours. The primary work site is Credit Valley Hospital, but the employee must be able to work at all three sites as assigned. The hospital may change assigned work locations based on operational needs and may require cross-training in other modalities. The role involves creating a new kind of healthcare focused on the health and well-being of people and communities.

Requirements

• Strong knowledge of medical terminology
• Experience with Meditech and PACS
• Ability to coordinate patient flow
• Strong organizational skills with the ability to prioritize tasks
• High accuracy and attention to detail when performing a wide variety of tasks
• Excellent patient service skills, delivering positive patient centered care
• Completion of clerical / senior clerk training program or equivalent education and experience in a health care environment.
• High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word & Excel and SCM
• Proven ability to work independently and within a multidisciplinary team in a high stress environment
• Proven ability to multitask and able to adapt readily to changes in workload demands.
• Ability to communicate effectively both verbal and in writing
• Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
• Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
• High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
• Patient care focused to deliver the highest quality of care to patients and families.
• Excellent attendance records required.

Nice To Haves

• Health related undergraduate degree an asset
• Previous experience in Diagnostic Imaging an asset
• MRI safety screening experience preferred

Responsibilities

• Answer telephone
• Facilitate inpatient appointments
• Assist Resource Technologist with coordinating patient flow
• Enter portering information into Connexal
• Enter inpatient exams in RIS
• Coordinate patient consent and prep information
• Communicate preparation information to inpatient floors
• Paging of MRP’s for Radiologist
• Scanning paperwork
• Gather pertinent patient information, eg. Previous, lab results, etc., for biopsy and inpatient procedures
• Assist in changing of patients for examination
• Booking ultrasound biopsies, notifying patient and physician’s office
• Ordering forms from Print Shop
• Order on-site supplies through materials management system

Benefits

• The hospital retains the right to change assigned work location to any other THP site either permanently or temporarily based on operational needs.
• As part of our commitment to flexibility and growth, you may be required to cross-train in at least one other modality to support operational needs across THP.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree