Senior Administrative Operations Coordinator

Harvard University • Cambridge, MA

7d • Hybrid

About The Position

The Senior Administrative Operations Coordinator serves as the primary administrator for logistical support for events, programs, and initiatives, and employee onboarding activities, helping ensure consistent administrative operations and service delivery across the HUIT Administration team. This role serves as the operational hub for the Administration team by coordinating executive support coverage, establishing administrative best practices, supporting employee onboarding initiatives, and managing the administrative logistics that enable leaders and program owners to focus on higher-value strategic work. The Senior Administrative Operations Coordinator works independently, exercises sound judgment, and collaborates across HUIT to improve consistency, efficiency, and service delivery. While this position does not have formal supervisory responsibility, it provides day-to-day coordination and guidance to the executive support team.

Requirements

• Minimum five years of progressively responsible administrative experience.
• Experience supporting senior leaders and coordinating complex initiatives.
• Demonstrated ability to coordinate multiple priorities while maintaining exceptional attention to detail.
• Strong organizational, written, and interpersonal communication skills.
• Demonstrated ability to build collaborative working relationships across a matrixed organization.

Nice To Haves

• Experience developing administrative processes, documentation, or operational improvements.
• Experience planning meetings, events, or organizational programs.

Responsibilities

• Coordinate weekly Executive Assistant/Coordinator meetings.
• Coordinate executive support coverage across the team.
• Identify and implement administrative best practices.
• Support onboarding and training of new administrative staff.
• Provide day-to-day guidance and coordination for executive support staff.
• Serve as primary backup support during coverage gaps.
• Coordinate the employee onboarding experience for Harvard payroll hires.
• Coordinate buddy assignments, welcome communications, gift distribution, and onboarding resources.
• Support workforce administration activities as assigned.
• Maintain administrative documentation, intranet content, and standard operating procedures.
• Coordinate logistics for HUIT-wide and Harvard IT learning and engagement programs.
• Manage invitations, registrations, calendars, Zoom logistics, and event communications.
• Coordinate meeting materials and administrative follow-up.
• Maintain program resources and communications.
• Provide administrative coordination in support of other Administration initiatives.
• Identify opportunities to improve administrative processes and workflows and recommend opportunities to simplify, standardize, or automate recurring administrative work.
• Maintain and update documentation, procedures, and administrative resources to support operational consistency.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed