Senior Administrative Assistant

Premier Community Healthcare Grp.Dade City, FL
Hybrid

About The Position

The Senior Administrative Assistant provides high-level administrative support to Directors and Senior Managers within the leadership team at Premier Community HealthCare (PCHG). Will perform daily administrative functions to ensure the day-to-day office operations run smoothly in a fast-paced environment and support organizational priorities. This position will directly support the senior leadership team within the organization and provide backup support for the executive leadership.

Requirements

  • Solid understanding of office management and daily operations to effectively support the senior leadership team.
  • Excellent knowledge of office equipment like printers and fax machines.
  • Initiative and ability to work independently to include managing time and following through.
  • Strong organizational and time management skills with emphasis on attention to details.
  • Ability to build and maintain strong working relationships with all levels of leadership and external partners to support the goals of the organization.
  • Maintains a professional relationship and positive attitude with co-workers, the public, patients and the entire organization.
  • Displays enthusiasm toward the work, mission and vision of the organization.
  • Exceptional customer service skills.
  • Ability to communicate effectively, verbally and in writing with multiple levels within the organization.
  • Excellent grammar and spelling skills in order to draft, proofread, and format executive level correspondence, presentations, and reports.
  • Advanced proficiency with the entire Microsoft Office Suite.
  • Exhibits honesty and ethical conduct, maintaining confidentiality and upholding Premier Community HealthCare's values in all interactions.
  • Associate’s Degree in a relevant field (such as Business Administration, Healthcare, or Communications) or an equivalent combination of education and experience as deemed relevant by Human Resources.
  • Five (5) years of progressive administrative support experience, including two years supporting mid- level managers or departmental leaders.
  • Obtain and maintain annual compliance throughout employment.

Nice To Haves

  • Ability to travel periodically to all Premier sites and locations for meetings with leadership, coordinating meeting space, and as needed.

Responsibilities

  • Assist Directors and Senior Managers with their daily organizational tasks, coordinate meetings, which may include site managers, and other care team members, and/or external clients.
  • Attend Director meetings as assigned, prepare agendas, minutes, coordinate meetings and set up.
  • Perform travel arrangements and reservations for senior managers.
  • Support the development and distribution of communication plans, materials, and data to include preparing spreadsheets, presentations, and statistical reports.
  • Welcome visitors, scheduling appointments, organizing calendars, and managing phones and emails.
  • Review and organize regular correspondence, such as invitations, cards, and informative materials.
  • Lead the planning and execution of internal events such as leadership meetings and organizational celebrations.
  • Coordinate logistics of site and organizational-wide events and meetings, including venue selection, and vendor management, agenda development, and post-event/ meeting follow-up.
  • Assist with planning, tracking, and reporting on key projects led by senior leaders.
  • Monitor project timelines and deliverables by utilizing a project management software for leaders or Executive Assistant as requested.
  • Maintain organized filing systems, databases, and documentation for strategic initiatives and operational needs.
  • Serve as backup for Executive Assistant, as needed.
  • Capacity to work in a fast-paced environment managing priorities and workflow to ensure superior results are delivered.
  • Maintain confidentiality while managing sensitive information.
  • Provide service excellence at all times.
  • Ensure confidentiality and HIPAA compliance at all times.
  • Keep other care team members informed when situations occur that disrupts timely patient flow through site.
  • Contribute to community give back initiatives and be an advocate for Premier’s mission.
  • Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best- in-class patient experience.
  • Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA).
  • Other duties as assigned.
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