Senior Administrative Assistant - Fire Department

City of Colorado Springs • Colorado Springs, CO

5d

About The Position

In this position, you will provide a wide variety of highly responsible and complex secretarial, administrative and clerical accounting duties in support of the Division of the Fire Marshal (DFM); coordinate and participate in office functions in support of the goals and objectives of the DFM and provide information and assistance to the public regarding City and Fire Department policies and procedures. This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved. Come explore the possibilities a career with the Colorado Springs Fire Department can offer!

Requirements

• High school diploma or GED
• Four (4) years of full-time clerical or related support experience
• Effectively balance multiple priorities and deadlines
• Respond to customer inquiries with clarity and professionalism
• Communicate clearly and professionally, both verbally and in writing
• Quickly learn new systems, processes, and concepts
• Contribute to a positive, team-oriented work environment
• Maintain a high level of accuracy in a fast-paced environment

Nice To Haves

• Experience using PeopleSoft Accounting Systems
• Experience working with permit requirements and compliance
• Proficiency using Microsoft Office Applications, particularly Word, Excel, and Outlook
• Experience navigating Power BI dashboards

Responsibilities

• Use Microsoft Outlook to schedule fire code inspections for multiple inspections staff; maintain multiple calendars of activities, meetings, and other events
• Assist DFM customers via walk in, email or telephone inquiries
• Perform data entry and quality assurance functions for inspection reports, plan reviews and maintenance of occupancy records
• Assist with the issuance and tracking of annual and provisional permits and inspections including associated fees
• Provide internal and external customer support for the division’s hazardous materials inventory (HAMMERS) software
• Support the fiscal responsibilities of the division through receiving and processing payments, researching payment histories and collecting outstanding balances
• Assist with facilitation and execution of the division’s Knox™ program
• Research and process public requests for information/documentation
• Serve as Incident Command System (ICS) Documentation Unit Leader during planned events and emergent incidents as needed
• Track, compile, and report division statistics as directed by unit supervisor
• Assist CSFD personnel with special projects as assigned
• Provide backup assistance for other DFM support functions

Benefits

• additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED