Senior Administrative Assistant

BDO USA•McLean, VA

7d•$26 - $41•Hybrid

About The Position

The Senior Administrative Assistant (Sr AA) is charged with applying advanced knowledge of BDO administrative processes and systems, generates complex reports in a variety of software products, trains administrative team members on technical duties and regularly helps to champion new processes and tools in the office and throughout the Firm. This position provides high level, specialized and confidential in-office administrative support and may be assigned to support practice leaders, market or geo managing partners and/or other BDO leaders. Sr. AAs are first to adopt and use administrative systems, follow BDO procedures and policies and monitor and complete various administrative projects timely with minimal supervision. Sr. AA prioritizes work independently and at times, may need to provide support outside standard business hours. This is a variable hybrid role that may require up to full-time, on-site support, based on location and office needs.

Requirements

High School Diploma, GED or equivalent, required
Four (4) or more years of administrative experience, required
Advanced level of proficiency in Microsoft Office Suite, required
Able to provide full-time, on-site support if required based on location and office needs
Able to prioritize duties and responsibilities
Able to work independently or without direct supervision
Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
Excellent written and verbal communication skills including superior grammar, spelling, and punctuation that enable the incumbent to work with top level management and other executive level clients
Possesses superior customer service skills
Displays independent judgment, finesse and diplomacy in all situations
Consistently seeks to improve processes and deploys improvements throughout the office/firm
Excellent organizational skills and detail oriented that enable efficient and effective multi-tasking
Conflict resolution with the ability to handle challenging matters with diplomacy and tact
Capable of managing highly confidential information.
Ability to work effectively with management, external clients, vendors, and prospects
Ability to perform as a team player and a willingness to help out as needed
Ability to maintain confidentiality and handle sensitive information

Nice To Haves

Bachelor’s degree, preferred
Professional services firm experience, preferred
Experience with firm’s ERP, preferred

Responsibilities

Performs core administrative assistant support for local office
Handles complex administrative support duties guided by firm policies and procedures
Provides high level, advanced, specialized, and confidential administrative support to firm leaders, executives, and departments
Applies advanced knowledge of BDO administrative processes and systems, including the ability to generate complex reports in various software products
Assists or handles training of assigned administrative team members on assigned technical duties and processes
Helps to champion new processes and tools
Supports various departments through standardized processing of assigned tasks using various firm systems, tools, and software which may include: Providing support to or overseeing an assigned centralized administrative support ticket(s), Providing support to other administrative support teams (tax or Assurance/Document Quality Center) or office, Providing support to a national, Geo or market team(s)
Other duties as required