Senior Administrative Assistant- Financial Aid

NEW MEXICO HIGHLANDS UNIVERSITY•Las Vegas, NM

3d•Onsite

About The Position

This position is responsible for providing administrative support within the Financial Aid department. The role involves assisting students and faculty, performing various clerical and data entry tasks, managing confidential records and databases, and coordinating processes related to financial aid, travel, and purchasing.

Requirements

High School Diploma or GED
Three (3) years of experience performing general clerical/administrative assistant work
Experience working with Banner (Student Information System) or willingness to learn the system
Knowledge of general office practices and procedures
Knowledge of preventative maintenance of office machines
Knowledge of business communication
Knowledge of general office procedures
Skilled in Microsoft Office applications including Word, Excel, and Access
Skilled with managing webpage content
Ability to maintain effective working relationships with faculty, students, University community, and the general public
Ability to communicate effectively by having an excellent command of the English language (both oral and writing)
Ability to follow written and verbal instruction
Ability to make independent routine decisions
Repetitive hand motions and prolonged use of computer
Must occasionally lift and/or move up to twenty (20) pounds
Sitting for extended periods of time
Kneel, bend, and stoop

Nice To Haves

Associate degree in any field

Responsibilities

Provides assistance to students and faculty
Performs clerical tasks in the data entry function, compiles spreadsheets, etc.
Screens and directs telephone, e-mail, and in-person inquiries.
Maintains confidential and accurate records and files
Maintains program databases
Assists with gathering program data
Handles confidential material accurately and in a professional manner
Prepares Travel Requests, Vouchers
Prepares Purchase Requisitions, Checks Requests and other financial documents
Picks up and delivers departmental mail and other documents
Attends meetings as assigned for the purpose of taking minutes and/or gathering information as required
Prepares Schedule Entry Forms and Schedule Change Forms
Coordinates textbook ordering process working with faculty, chairs and bookstore as necessary
Collects candidate applications and checks for completeness
Prepares communications to students
Communicates with students regarding program status
Answers routine student questions and directs students to appropriate academic departments
Forwards documentation to appropriate Advisor/Faculty for approval
Assists with the gathering of data for CAEP/CACREP Accreditation
Assists with gathering of data for outcomes assessment
Prepares reports as needed for CAEP/CACREP and Outcomes Assessment
Updates Advisors in the Banner System
Maintains program handbooks (i.e., Student Handbook and Practicum/Internship Handbook
Maintains regular attendance
Performs other job-related duties as assigned