Senior Adjuster, (Field Liability Claims), HYBRID (Edmonton or Calgary)
SCM Services d’assurances•Calgary, AB
•Hybrid
About The Position
ClaimsPro LP is seeking a Senior Liability Adjuster to join their growing team. This is a hybrid role supporting field requests within the Edmonton or Calgary area. The Senior Adjuster will actively adjust claims while maximizing business development opportunities through marketing and timely follow-up. A background in Liability is essential for success in this role.
Requirements
- Completion of high school education.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- At least 7 years' relevant experience in claims adjusting.
- Ongoing commitment to education and learning; currently pursuing CIP designation.
- Must hold a Level 1 adjuster license in Alberta.
- Effective analytical skills, including identification of cause-and-effect dynamics.
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Nice To Haves
- University degree or post-secondary education related to insurance will be given preference.
Responsibilities
- Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Provide a high level of customer service to clients and the insured throughout the claims process.
- Participate and share ownership and responsibility for after-hours customer service requirements when required.
- Perform duties assigned in compliance with established work standards, policies and procedures.
Benefits
- Compensation for billable hours and other costs.
- Workload is balanced to ensure a high-quality level.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
