Senior Accounts Receivable Manager

Associa•Richardson, TX

About The Position

Are you a seasoned Accounts Receivable leader who has seen it all — high volume, complex customers, difficult collections, and evolving systems — and still thrives on building disciplined, high-performing teams? We’re looking for a Senior Accounts Receivable Manager to lead and elevate our AR function across a complex, multi-entity environment. This is a senior-level leadership role responsible for end-to-end ownership of billing accuracy, cash application, collections strategy, bad debt management, and write-offs. You will set direction, establish standards, and partner closely with Accounting, Finance, and operational leaders to ensure strong cash flow, accurate receivables, and a professional, client-focused experience. If you bring deep experience, sound judgment, and a steady hand — and enjoy mentoring teams while driving measurable financial outcomes — this role offers the opportunity to leave a lasting imprint on the organization.

Requirements

Education: Bachelor’s degree in Accounting, Finance, Business, or related field.
Experience: 25+ years of progressive AR/Cash App/Collections experience, including significant time in senior leadership roles within complex, multi-entity environments.
Technical Skills: Deep, hands-on knowledge of billing, cash application, collections strategy, bad debt accounting, and write-off governance.
ERP/Automation Experience: Extensive experience working with ERP systems and leading automation of rudimentary tasks.
Leadership: Proven ability to lead experienced teams, manage through change, and influence across departments and senior leadership levels. Doing so with a servants heart as this is the foundation of Associa.
Continuous Improvement Mindset: Familiarity with Lean principles required; Lean Six Sigma Green Belt certification or demonstrated process improvement experience strongly preferred.

Nice To Haves

You bring seasoned judgment and calm leadership in high-pressure situations.
You balance firmness and professionalism in collections while preserving client relationships.
You see AR as a strategic lever for cash flow, not just a back-office function.
You communicate clearly, decisively, and credibly with executives and external stakeholders.
You build strong teams and leave processes better than you found them.

Responsibilities

Develop, coach, and support Collection Manager, Billing Supervisor and senior staff, building a culture of servant leadership grounded in accountability, collaboration, and continuous improvement LEAN.
Own the end-to-end Accounts Receivable function, including billing, cash application, collections, credit risk, bad debt reserves, and write-offs across multiple entities.
Establish and execute collections strategies that balance cash flow optimization with client relationships and contractual obligations.
Lead and develop AR leadership and staff, setting clear expectations and driving accountability through performance management and coaching.
Oversee cash application processes to ensure timely and accurate posting of receipts across all payment methods (ACH, lockbox, wire, checks).
Partner with Accounting on month-end close activities, including AR aging, allowance for doubtful accounts, write-offs, and related reconciliations.
Ensure strong internal controls, audit readiness, and compliance with company policies and US GAAP.
Analyze AR performance metrics (DSO, aging trends, dispute volumes, recovery rates) and implement corrective actions as needed.
Collaborate cross-functionally with Operations, Legal, and Client Service teams to resolve disputes and improve billing accuracy.
Serve as the senior escalation point for complex customer issues and high-risk accounts.
Drive continuous improvement and automation initiatives to improve accuracy, efficiency, and client experience across AR processes.
Champion a culture where doing it right the first time is viewed as essential to both operational excellence and client satisfaction.