Accounts Receivable Manager

Trulieve•South Highpoint, FL

1d•Hybrid

About The Position

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need. To learn more about our company, please visit our website; https://www.trulieve.com The Manager Account Receivable/Credit/Collections will manage AR, Credit and Collections efforts. The successful candidate will have a strong focus on ensuring high levels of customer satisfaction and can manage the design and implementation of best-in-class AR problem solving processes and practices. This position will report to the Director, Shared Services.

Requirements

Associate’s degree in accounting, Business, or other related degree from an accredited University or College is required, bachelor’s preferred.
5+ years of experience in a high-volume transaction processing environment
5+ years of direct leadership experience leading a team of 2+ accounts receivable analysts.
Ability to process and analyze operational outputs, as well as develop metrics for measuring throughput, accuracy, and quality in operations.
Knowledge of accounting software and systems, SAP is a big plus
Advanced proficiency in Excel (i.e. pivot tables, V-lookups, etc)
A track record of commitment to prior employers.

Responsibilities

Manage Accounts Receivable, Credit and Collections
Ensure timely and accurate invoicing for all billings and collection of receivables due.
Manage cash application, making sure all cash receipts are applied properly and timely.
Prepare internal reports to measure collection effectiveness index, AR Aging KPIs and DSO
Ongoing review of accounts receivable and general ledger entries for appropriateness and discuss issues impacting integrity of financial data.
Build on the current training programs to ensure high levels of customer satisfaction.
Timely reconciliations to the GL
Manage AR monthly close data to support financial reporting process.
Manage bad debt write-offs and provide analysis of bad debt reserve calculation.
Research process and reporting issues and propose corrective actions.
Work with internal and external auditors and facilitate review of processes and outputs.
Assist with special projects within department or as part of cross-functional teams.
Follow company process and procedures and adhere to overall controls framework (SOX).
Identify inefficiencies and accelerate process development to improve customer service and customer satisfaction.
Preparation and review of periodic (daily, weekly, monthly, etc.) operational and financial metrics/results/trends.
Maintain effective and cooperative working relationships with Customers and Sales, Finance/Accounting, IT, Legal.
Monthly updates of overall AR aging for the company & worst offenders (10-20 accounts or over certain threshold).
Timely audit requests confirmations
Timely cash application and account reconciliation, overall understanding of status on accounts clean up as it may impact write offs.
Revenue recognition concerns must be escalated in a timely manner.
Collaboration and timely responses to cash reconciliation team(s) on any questions or concerns
Provide guidance and assistance to staff that leads to proactive problem resolution.
Establish in writing and effectively communicate job expectations and regularly provide feedback on subordinate performance.
AR Roll forward, AR write offs allowance reserve calculation.
Manage Customer Credit limits according to company Credit & Collections policy.
Manage the relationship with 3rd party Collections Agencies