Accounts Receivable Manager

Care.com•Dallas, TX

2d•Hybrid

About The Position

Join the Controllership/Accounting team as an Accounts Receivable Manager, responsible for leading the AR/Cash function, ensuring timely collections and cash reconciliation. You will oversee a team of two cash accountants/AR Specialist, manage cash application and reconciliation activities ensuring all cash activity is accounted for both domestic and international operations, and develop strategies to improve working capital. This role partners closely with cross-functional teams and provides leadership to maintain high-quality customer and financial data while supporting business growth. This role reports to the Director of Revenue Accounting.

Requirements

Bachelor’s degree in Accounting, Finance, or related field required; CPA or equivalent certification a plus
Minimum of five (5) years of progressive experience in Accounts Receivable, with at least two (2) years in a supervisory or managerial capacity
Strong understanding of revenue recognition principles, collections strategy, and cash flow management, with proven success optimizing KPIs such as Days Sales Outstanding (DSO), Aged Receivables Percentage, and Bad Debt Expense.
Demonstrated ability to lead teams and build cross-functional relationships
Proficiency with ERP systems and advanced Excel skills. Workday ERP knowledge is a plus.
Exceptional analytical, organizational, and communication skills with the ability to prioritize and meet deadlines in a fast-paced environment
A proactive mindset with a focus on continuous improvement and customer satisfaction

Nice To Haves

CPA or equivalent certification a plus
Workday ERP knowledge is a plus.

Responsibilities

Oversee all daily Accounts Receivable operations, covering various customer types (B2B, B2C, subscription-based, high volume/low value, etc.), ensuring accuracy, efficiency, and compliance with company policies and accounting standards
Oversee the reconciliation of the company's cash ledgers with external bank statements for all cash accounts (operating, payroll, investment, 3rd party credit card platform, etc.) and maintaining proper funds flow. This includes the review and approval of posting accounting entries for month end close
Lead and mentor the AR/Cash team, providing guidance, training, and performance management to foster professional growth
Manage and optimize invoicing, collections, and cash application processes to improve cycle times and minimize aged receivables
Review and approve customer invoices/cash sales based on contractual terms and ensure proper documentation and controls are in place
Collaborate with Sales, Account Management, Customer Success and Revenue Accounting teams to resolve billing disputes and improve customer experience
Collaborate with Operations, Accounts Payable, Payroll and Tax teams to oversee proper cash recording and reconciling payment transactions
Monitor AR aging reports, identify risks, and drive proactive collection efforts for outstanding accounts
Develop and present AR reports to senior management, providing insights and recommendations
Partner with Controllership leadership to streamline processes, automate workflows, and implement best practices for scalable AR and Cash management
Prepare schedules to support balances for quarterly reporting and flux analysis/explanation
Support internal and external audits, ensuring accurate documentation and compliance with SOX and audit requirements
Lead or contribute to special projects and process improvement initiatives within the Accounting/Controllership and Finance organization