Senior Accounting Manager

PolyAI

4d•$130,000 - $155,000•Remote

About The Position

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. About the role We are a Global SaaS business with a growing US presence, and we’re hiring the first member of our US financial control team. This is a high-trust role for someone who’s confident running the US accounting function end-to-end and who brings solutions, not just problems, to the table. You’ll be the go-to person for everything accounting-related on the US side - from month-end close through to audit, tax, and payroll. You’ll partner closely with our existing US FP&A function and the established global finance team in the UK. The role will suit an individual who can take ownership of issues as they arise: you will be able to investigate issues and develop a clear point of view, providing solutions to the matter in question - we’re after a thoughtful operator who frames decisions well so we can move quickly together.

Requirements

8+ years of progressive accounting experience, with a meaningful portion in industry (not solely public accounting)
SaaS industry experience is essential - you understand subscription revenue, deferred revenue, ARR/MRR mechanics, and the typical accounting issues that come with a SaaS business model
Strong working knowledge of ASC 606 revenue recognition applied to SaaS contracts
Hands-on experience with US multi-state sales tax compliance (Anrok experience a plus)
Experience leading or substantially supporting an external audit
Comfortable as the senior accounting person in a small/lean US environment - you know how to roll up your sleeves
Hands-on experience with a modern SaaS finance stack - ideally Campfire, NetSuite, or a comparable ERP, plus Rippling, Brex, and Tipalti (or close equivalents)
Demonstrated interest in or hands-on use of AI tools to improve finance workflows
Strong judgement on what to escalate, when, and with what level of supporting analysis - you bring options and recommendations, not open-ended questions
Excellent written communication - much of your collaboration with the UK team will be async

Nice To Haves

Experience supporting a US subsidiary of a foreign parent (or vice versa)
Familiarity with UK GAAP or IFRS reporting requirements for group consolidation purposes
Track record of implementing AI or automation in a finance/accounting setting
Experience with an ERP migration or finance systems implementation
CPA strongly preferred
Mix of public accounting (Big 4 or strong mid-tier) and SaaS industry experience is ideal

Responsibilities

Run the full close process for the US & Canadian entities, including journal entries, accruals, reconciliations, and intercompany transactions with the group. Deliver clean, timely numbers each month in line with the global close timetable.
Manage end-to-end US & Canadian payroll processing via Rippling, including new hire setup, benefits deductions, multi-state withholding, and year-end W-2 reporting.
Own multi-state sales tax compliance via Anrok, including nexus monitoring, registrations, return review, and filings.
Act as the primary point of contact for our external tax preparers on federal and state corporate income tax returns, estimated payments, and any state/local filings.
Lead the US side of the annual audit, preparing schedules, responding to auditor requests, and ensuring a smooth, well-organised process.
Apply ASC 606 to our SaaS revenue streams, document accounting positions, and ensure consistent treatment across the business.
Manage 1099 reporting, state annual filings, business licences, and ad-hoc regulatory matters.
Provide timely, accurate actuals and supporting analysis to our US FP&A team to support budgeting, forecasting, and management reporting.
Spotting manual, repetitive, or error-prone work in the US workflows you own and proposing how to re-engineer it using AI tools, automation, or better system integrations
Using AI to accelerate work like reconciliations, variance commentary, flux analysis, audit prep, technical accounting research (e.g. ASC 606 memos), and policy documentation
Working with the wider global finance team on improvements rather than building in isolation - changes that affect group processes need to be aligned
Championing tooling decisions where the case is clear - we’d rather invest in software and AI than headcount where it makes sense