Senior Account Representative

Genuine Parts Company•New Castle, PA

1d•Onsite

About The Position

The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

Requirements

Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
Excellent written and verbal communication skills.
A proficient understanding of key sales principles and best practices.
Ability to influence customers, while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Valid driver's license required.

Responsibilities

Increases revenue and profitability through generation of new business and further development of existing accounts.
Generates new leads by networking, cold calling, researching various directories and internet sites.
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Assists with on-site troubleshooting of customers' concerns.
Works with and coordinates vendor resources to build relationships and support sales.
Performs other duties as assigned.