Senior Account Manager - DickersonBakker

Dickerson BakkerRaleigh, NC
$75,000 - $85,000Remote

About The Position

DickersonBakker has been a partner to faith-based and mission-driven nonprofit organizations for over 40 years, assisting them in advancing their missions through executive search, fundraising strategy, capital campaigns, grant services, and strategic planning. They help organizations build leadership, resources, and organizational strength. Their integrated consulting and fundraising agency model combines strategic consulting with full-service fundraising execution, enabling deeper partnerships and stronger outcomes. The team values collaboration, innovation, and relationships, operating in a fast-paced environment where creative problem-solving and continuous improvement are encouraged. The company seeks individuals who are energized by meaningful work, enjoy solving complex challenges, and thrive in a collaborative, entrepreneurial setting.

Requirements

  • Bachelor's degree or equivalent combination of education and relevant professional experience.
  • Three to five years of experience in account management, fundraising, marketing, agency services, or other client-facing consulting roles.
  • Experience managing multiple client relationships and concurrent projects.
  • Strong project management, organizational, and time management skills.
  • Excellent written, verbal, and presentation communication skills.
  • Exceptional attention to detail and commitment to quality.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Nice To Haves

  • Experience in direct response fundraising or nonprofit marketing.
  • Agency or consulting experience.
  • Experience supporting integrated digital fundraising campaigns.
  • Familiarity with Asana or similar project management platforms.
  • Experience with Power BI or other business intelligence/reporting tools.

Responsibilities

  • Serve as the primary day-to-day strategic partner for an assigned portfolio of nonprofit clients.
  • Build trusted, consultative relationships by understanding each client's mission, fundraising objectives, organizational priorities, and long-term goals.
  • Execute integrated fundraising strategies across direct mail, digital, and multichannel campaigns.
  • Participate in annual planning, campaign strategy sessions, budgeting, quarterly business reviews, and client presentations.
  • Partner with clients to uncover opportunities that strengthen donor engagement, increase fundraising effectiveness, and advance their mission.
  • Maintain clear documentation of campaign strategy, client communications, meeting notes, action items, and project decisions.
  • Plan and lead weekly client status meetings, establish meeting agendas, document decisions and next steps, and drive accountability by tracking and following up on action items with clients and internal teams.
  • Keep Account Directors informed of client progress, potential risks, and emerging opportunities.
  • Guide fundraising campaigns from planning through execution while ensuring projects remain on schedule, within scope, and aligned with client objectives.
  • Collaborate closely with Project Management to coordinate timelines, deliverables, and budgets.
  • Serve as the strategic liaison throughout the creative development process.
  • Review creative concepts, copy, proofs, and campaign materials prior to client presentation.
  • Coordinate campaign approvals and production milestones to ensure quality, accuracy, and timely delivery.
  • Partner with the Data & Analytics team to evaluate campaign performance and identify opportunities for optimization.
  • Help translate fundraising data into meaningful insights and actionable recommendations for clients.
  • Assist in developing campaign analyses, reports, and Quarterly Business Reviews.
  • Monitor campaign performance and recommend testing strategies to improve results over time.
  • Partner effectively with Creative, Project Management, Production, Digital, and Analytics teams to deliver exceptional client experiences.
  • Demonstrate resourcefulness and adaptability in a fast-paced, entrepreneurial environment by proactively solving problems, navigating ambiguity, and finding creative ways to move projects forward.
  • Lead projects through influence by creating clarity, alignment, and accountability across cross-functional stakeholders.
  • Contribute ideas that improve client outcomes, internal processes, and overall team effectiveness.

Benefits

  • Opportunity to do meaningful work
  • Work alongside talented colleagues
  • Opportunity to make a real impact
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